GSK

*Job purpose:
Responsible for aligning customer segments and leverage service to deliver an exceptional customer experience plan. You will also manage the resource allocation within the brands based on customer insight and leading execution across the brand teams.

*Key responsibilities:
• Responsible for translating insights for future marketing strategies
• Flawlessly execute Global Integrated Campaigns and update to address the customer
• Engage with Medical to gain customer insights from employees and key customer groups to ensure deep customer insight and respond to customer needs
• Manage local congresses, and GSK sponsored digital and face to face events
• Collaborate with third party stakeholders and global teams in terms of local implementation
• Understand business analytics and respond accordingly to ensure customer engagement, delivery of pharmaceutical share growth and increase touchpoints
• Advise global and regional teams regarding customers, competition and market
• Develop a media plan in line with Global strategy to ensure an appropriate integration with the Global campaign objectives and use of the marketing mix