Pulse Active ★ 4.0

Based in Ho Chi Minh City with over ten years of proven experience, Pulse Active has pioneered the sports-tourism and lifestyle-entertainment events industry in Vietnam. 

We specialize in creating exciting platforms aimed at a wide range of people and places, ensuring that we are capable of crafting events purpose-built for anyone, anywhere.

MAIN DUTIES

• Communicate with customers (participants) through various channels (Social media, Email, Phone). 
• Respond promptly to customer inquiries within 24 hours. Ensure customer satisfaction and provide professional customer support.
• Support customers with payments, refunds, invoices, contracts, and information related to the registration system if any regarding the project/event.
• Maintain and build relationships with partners (in Vietnam & Overseas). Follow up payment, and contracts with these partners in each event. 
• Do R&D about the market price, and market trends. 
• Prepare the necessary materials before publishing the registration (Ticket Sales).
• Prepare the database for the event date.
• Cooperate with other teams to solve any requirement, question, or support to the participants during and after the event;
• Analyze consumer behavior and adjust email and advertising campaigns accordingly. 

MUST - HAVE

• Good at Microsoft Excel, and Word.  (You will work with a lot of data in Microsoft Excel. Test will be applied for candidates during interview)
• Skills in Data analytics and data management are an advantage. 
• Good at English (Customers are both foreigners and Vietnamese)
• Good communication skills (phone, email)
• Teamwork, and problem-solving skills.

JOIN US:

• HR Department: [email protected]