Tina Services

• In the absence of a Manager, conduct shift briefings to ensure hotel activities and operational requirements are known

• Supervise banquet functions

• Supervise banquet service to maintain high standards

• Endeavour to resolve all complaints during shift and log all complaints in log book for further follow up

• Supervise cash handling and banking procedures (if any)

• Prepare daily banking and cash flow reports (if any)

• Establish and instruct staff in cash security procedures

• Deal with irregular payments

• Supervise the maintenance of service equipment

• Monitor standards of guest facilities and services

• Control stock and monitor security procedures

• Assist with menu and wine list creation

• Prepare and deliver training

• Work with Superior on manpower planning and management needs

• Work with Superior in the preparation and management of the Department’s budget

- Uniform & Laundry

- Duty Meals

- Full Insurance policy per current labor law.

- Accident Insurance 24/7

- Entitled 14 Annual Leave/Year

- Monthly service Charge

- Annual Health Check

- Participating job training, skill training by international hotel standards.

- 13th bonus salary (as hotel's policy)

- Hotel's Activity

- Other benefits per Vietnam labor law.

Required Skills –

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

• Problem solving and training abilities.

Qualifications –

• Diploma in Hotel Management, Food & Beverage, or related field.

Experience –

• 1-2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.

1. -As per hotel's guidance