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About Docquity

Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives.

Docquity connects healthcare professionals to help them be more collaborative, productive, and impactful and partners with companies to reach, educate and gain insights. Docquity has more than 350,000 healthcare professionals and has offices in India, Indonesia, the Philippines, Malaysia, Singapore, Thailand, Vietnam, and Taiwan.

About Role

To deliver agreed sales targets & marketing activities to drive revenue & market share growth of all responsible brands within potential customer base in assigned territory in Hospital & Clinic (ETC) and Retail Pharmacy (OTC) channel.

Job title: Senior Medical Representative (ETC & OTC).

Reporting to: Regional Sales Manager or Commercial Director.

Number of direct reports: none.

Location: Hanoi city, Vietnam.

Channels: Hospital & Clinic (ETC) and Retail Pharmacy (OTC).

Brands: Multiple in healthcare.

Academic Qualification: Bachelor degree in Business or Marketing, preferrably with Medical or Pharmaceutical degree.

Expectations From You

• Experience: At least 3 years in the same roles & responsibility, preferrably with direct interactions in healthcare industry (pharmaceuticals, medical devices & diagnosticsc or consumer healthcare).
• Develop and execute sales/brand/customer development plan in alignment with corporate directions.
• Develop & frequently update the customer base as an ideal customer profile (ICP) to promote all responsible brands & manage to build up all good relationships to maximize customer satisfaction.
• Ensure 100% call plan execution with the target customer list (plan, execute, report) with right frequency and within the timeline designated to ensure full coverage.
• Communicate with customers to deploy all trade promotion programs (discount, FOC, rebate, etc.) to maximize all brands’ availability & sales results.
• Communicate with customers to deploy or support all trade marketing activities (group detailing, display, activation, symposium, etc.) to maximize all brands’ visibility & sales results.
• Responsible for sales forecast accuracy for multiple brands and monitor stock levels at the customer level to ensure sufficient supply vs. demand.
• Frequently gather market intelligence (market trends, competitors, target brand/ customer/ consumer matrix) and then provide extensive reporting with advisable initiatives.
• Preparing sales/brand/customer reports with intensive performance analysis & recommendations in monthly, quarterly, & yearly business reviews.
• 100% in compliance with Docquity's working culture & spirit.

Skills Required

• Excellent communication/presentation/negotiation.
• Relationship building with great interpersonal leadership.
• Result-driven, customer-centric, & people-focused manner.
• Team-player, proactive, meticulous, responsible, & solution-oriented.
• Passion & readiness to join a digital healthcare startup to build up from scratch with ultimate integrity, along with winning and a can-do spirit: rolling up your sleeves to counter & overcome any challenges.