Long Đạt Smart Home

Mô tả Công việc

- To assist Gojek’s customers (end-users) via non-call and call channels.

- Identify and assess customers’ needs to achieve satisfaction.

- Provide accurate information and solutions by using the right methods/tools.

- Go to the extra mile to engage customers.

- Work with Customer Service Team leader to ensure proper customer service is being delivered

Yêu Cầu Công Việc

- Having at least 6 months experiencing in contact center or customer service is a huge plus.

- Being good at English speaking (no interruption, clear pronunciation) and writing is required.