Essence Grand Cruises 3.0 ★

• Directs and controls all subordinate housekeeping host to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Inspects daily VIP allocated rooms and to spot check rooms of In-house VIP guest.
  
• Coordinates with front office to ensure that rooms are serviced according to guest requirements, and that adequate vacant clean rooms are available to sell.
  
• Conducts frequent checks of rooms, public areas and heart of house areas, ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, host grooming, and manning levels are in order and takes appropriate action where necessary.
  
• Assists in overseeing the laundry, uniform room, gardening department and mini-bar ensuring that procedures are accurately followed and are as per resort standards.
  
• Assists in inventory control, purchasing, and disbursement for all aspects of housekeeping operations.
  
• Assists in monitoring the standard of work carried out by contractors engaged by the resort to ensure it meets the agreed quality.
  
• Monitors and controls Housekeeping tasks such as lost and found, key control procedures, security and emergency schedule in order to ensure security of hosts and guests.
  
• Coordinates the spring cleaning, heavy cleaning, extra work schedule, maintenance requisition of all rooms and public areas with Executive Housekeeper and ensures such schedules are followed.
  
• Assists in the preparation of duty rosters, vacation planning and scheduling and public holiday scheduling.
  
• Assists in the maintenance of efficient administration of the Housekeeping Department.
  
• Assists in the selection training and evaluation of subordinate hosts.
  
• Coaches, counsels, disciplines and develops subordinate hosts.
  

- Provided Accommodation

- Meals on duty

- Commencement Air Ticket

- 24/7 Accident Insurance

- Annual home leave flight tickets

- Professional and dynamic workplace

- Opportunity for learning, training, and development with an international, luxury lifestyle brand

- Other benefits to be discussed during the interview.

Technical Skills:

• The incumbent should possess business leadership.
•  Microsoft Office application literacy.
• Cross-cultural work environments exposure.
•  Critical problem analysis/resolution skills.
•  Knowledge and experience in the purchasing and productions process and is equally versed in global distribution.
•  English with ability to communicate clearly.
•  Knowledge as well as abilities in other languages would be beneficial.

Work Environment:

•  Heavy lifting of materials up to 10lbs may be required.
•  Must be able to work under a deadline.

Qualifications: 

• College ducation completed with some technical or certification training preferred.

Work Experience:

• Three or more years progressive housekeeping managerial experience in a luxury lifestyle brand.
• Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities is acceptable.