Phúc lợi
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Mô tả Công việc
Making the documentation:
- Reserve booking to airlines on time
- Send the booking confirmation to customer on time
- Track and trace shipment daily and keep update to client.
- Work close with carrier to resolve any space problem if any
- Communication with client/agent daily.
- Following key account SOP and client specific SOP if any
- Coordinating with commercial team to ensure all handling step will be according to SOP and company’s strategy.
- Complete billing process: issueing Debit Note/Credit note/SOA.
Handle document exactly:
-Generate MAWB/HAWB/Manifest/SID and also related documentation of airfreight shipment exactly
-Finish job file on time per month
KPI:
- Manage work item on client’s system and complete within SLA
- Manage KPI weekly
External Complaint from customer: Take care customer careful & satisfy the customer requests
Internal Complaint from Customers
- Work closely with other BU to get the full information to handle the shipment
- Support other BU to provide the best service to the customers
Initiative:Create new initiative for development and improvement
Compliance assurance: Follow the ITL regulations strictly
RESPONSIBILITY
- Ensure to send the booking, document on time
- Ensure to finish files before deadline
- Ensure to satisfy customer request
- Ensure no complaints from internal & external customers
Yêu Cầu Công Việc
QUALIFICATIONS
• Bachelor, college of foreign trade economic
• Knowledge of Transportation industry
• Good in English (B Level)
• Good Computer skills (MS Office)
INTERNAL & EXTERNAL RELATIONSHIPS
• Report directly to A/F supervisor from AF Dept
• Report Indirectly to Head BU as required
• Interaction with other BU: Sales, Operation, …
EXPERIENCE
• Min. 1 year – experience of the role
• Working for Logistic, Transportation, Express …is preferred
SKILLS & COMPETENCY
• Team work
• Adaptability
• Communication
• Initiative
• Customer – oriented
• Planning – Organizing & Supervising
COMPETENCY
• Business Acumen
• Leading Others
• Integration
• Customers Centric
• Integrity
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: 26 - 35
- Lương: Cạnh tranh
Evergreen Logistics provides freight forwarding, logistics operations, customs brokerage, warehousing and distribution, project shipment, advanced IT platforms and customized total solutions - all with value-added services.
The experienced and professional team of our own offices in mainland China, Taiwan, Hong Kong, and Southeast Asia as well as agents in North Asia, the Americas, Europe, the Mediterranean, Australia, and Africa provides our valuable business partner with the most cost-effective and time-critical solutions. Via a single platform, our worldwide IT solutions provide real-time data to customers wherever they are in the world.
Chính sách bảo hiểm
- Được hưởng chính sách bảo hiểm xã hội, bảo hiểm y tế, bảo hiểm thất nghiệp,….
- Được tham gia bảo hiểm tai nạn cá nhân 24/24
Các hoạt động ngoại khóa
- Du lịch hằng năm
- Teambuilding
- Các hoạt động vui chơi giải trí, thể thao
Lịch sử thành lập
- Được thành lập vào năm 2008
Mission
- Luôn nghiên cứu, phát triển các giải pháp kỹ thuật công nghệ mới nhằm phụ vụ và đem lại sự hài lòng đến Quý Khách Hàng.