Việc làm Fairmont Hotels & Resorts
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Director of Banquets - Vietnamese only
Fairmont Hotels & Resorts
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
23/06/2025
Hạn nộp hồ sơ:
23/07/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
3 - 4 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Company Description
The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!
Job Description
This position is responsible for the supervision and management of Banqueting operations to maximize guest satisfaction and department profits.
Banquet Operation
Knowledge and Experience
The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!
Job Description
This position is responsible for the supervision and management of Banqueting operations to maximize guest satisfaction and department profits.
Banquet Operation
- To work closely with Sales colleagues in respect of requests for inspection, or care of walk-in potential clients, coordinate for the banquet events.
- To be a sales champion for the hotel, generating and following up on business referrals and potential sales leads to maximize business for the hotel.
- To assist in the design and implementation of attractive banquet packages and ways to promote them
- Coordinates with the purchasing department of the hotel for specific purchasing requirements relating to the Banqueting.
- Work with the culinary team to create attractive food products, presentations and improve food quality that support the image of the hotel
- Develop and maintain the policies and standards of Banquet Operations
- To have full knowledgeable of the following: Function room capacities and various set ups, available space and rental charges, Menus and pricing, Guarantee policy, Cancellation policy, Payment policy, Corkage fees, Miscellaneous pricing (floral, entertainment, etc), Shipping receiving policies
- Post Event – to contact clients after scheduled functions to ensure guest satisfaction and to solicit rebooking
- To monitor, handle and process all billing/ payment procedures according to Accounting standards.
- Implement safety and emergency procedures when necessary
- Supervise the maintenance of all public areas to be presentable with specific set-ups at all times
- Maintain the inventory stock of all equipment on and off the property
- Ensure proper care, security and maintenance of Banquet equipment through proper supervision of service personnel, including outside contractors
- Interview, select and recruit Banquet employees
- Identify and develop team members with potential
- Conduct performance review with the team
- Constantly monitor team members’ appearance, attitude and degree of professionalism
- Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
- Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
- Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department
- Perform other duties assigned by the Head of Department
Knowledge and Experience
- Diploma in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of banquet service.
- Minimum 3 years of relevant experience in a similar capacity with proven records in delivering banquet operating results
- Excellent reading, writing and oral proficiency in English language
- Good working knowledge of MS Excel, Word, & PowerPoint
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
Khu vực
Hết hạn ứng tuyển
Báo cáo
Fairmont Hotels & Resorts
Xem trang công ty
Quy mô:
5.000 - 10.000 nhân viên
Địa điểm:
27 - 29 Lý Thái Tổ - Hoàn Kiếm - Hà Nội
Nằm ở trung tâm của mỗi điểm đến mà chúng tôi gọi là nhà, một kỳ nghỉ tại bất kỳ khách sạn Fairmont nào thực sự không thể nào quên. Được biết đến với những tài sản lớn và đầy cảm hứng và các đồng nghiệp chu đáo và hấp dẫn, những người nhằm làm cho mỗi người ở lại trở thành một trải nghiệm đáng nhớ và đáng nhớ, chúng tôi đã là giai đoạn cho một số khoảnh khắc quan trọng nhất trong lịch sử toàn cầu.
Là một phần của tất cả - Chương trình khách hàng thân thiết lối sống vô hạn của Accor Live, với 90 địa chỉ đặc biệt ở 32 quốc gia, chúng tôi được các nhà lãnh đạo thế giới và khách du lịch kinh doanh ưa chuộng như chúng tôi là các gia đình và những người có xu hướng đi du lịch sang trọng.
Các khách sạn Fairmont đứng ở giao điểm của sự thanh lịch và văn hóa, nơi những dịp quan trọng được tôn vinh và các sự kiện toàn cầu then chốt diễn ra. Bất cứ nơi nào chúng tôi nằm, các khách sạn của chúng tôi trở thành trái tim văn hóa và xã hội của cộng đồng; Vì vậy, đắm chìm trong các truyền thống địa phương và kết nối sâu sắc với môi trường xung quanh chúng ta, các khách sạn Fairmont được coi là một phần thiết yếu trong các điểm đến tương ứng của họ.
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