Việc làm Frasers Property
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Associate, Tenant Experience- Chăm Sóc Khách Thuê Văn Phòng HCM
Frasers Property
37 việc làm
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
30/07/2025
Hạn nộp hồ sơ:
30/08/2025
Hình thức:
Toàn thời gian
Kinh nghiệm:
1 - 2 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Địa điểm làm việc: Hồ Chí Minh
Tenant Engagement
Build strong relationships with tenants through regular communication and a proactive presence in the building.
Manage welcome experiences for new tenants, including onboarding materials and orientation tours.
Support the planning and execution of tenant events, programs, and seasonal campaigns.
Gather tenant feedback through surveys and informal check-ins; share insights with property management.
Communication & Experience Delivery
Manage digital tenant communication platforms (email newsletters, apps, building portal).
Ensure timely and relevant updates on building events, services, and announcements.
Create and distribute signage, flyers, and materials related to tenant engagement.
Building Operations Support
Act as a liaison between tenants and property management for service requests, amenities, and common area concerns.
Collaborate with operations, security, and facilities teams to ensure tenant needs are met promptly and professionally.
Monitor and maintain the appearance and functionality of tenant common areas, lounges, and amenities.
Administrative & Reporting
Maintain an up-to-date tenant contact database and event participation records.
Assist with reporting on tenant engagement metrics and experience program performance.
Support budgeting and vendor coordination related to tenant experience activities.Graduated from Hospitality & Tourism Management, Foreign Languages, Business Administration or a related field.
1-2 years of working experience in Customer Service.
Background in commercial real estate or building operations a strong plus.
Flexibility to rotate to other sites within Ho Chi Minh city, as company business expands.
Professional attitude and grooming.
Strong interpersonal and communication skills.
Organized, detail-oriented, and comfortable managing multiple tasks simultaneously.
Positive, proactive, and enthusiastic team player.
Proficient in Microsoft Office Suite; experience with tenant experience platforms is a plus.
Be resourceful and proactive when issues arise.Global training programs
Year-round employee engagement initiatives
Health screening
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Bảo hiểm sức khỏe ngưởi thân, Bảo hiểm full lương, Khám sức khỏe định kỳ, Team building, Du lịch hàng năm, Thưởng tháng 13, Thưởng hiệu quả làm việc
Build strong relationships with tenants through regular communication and a proactive presence in the building.
Manage welcome experiences for new tenants, including onboarding materials and orientation tours.
Support the planning and execution of tenant events, programs, and seasonal campaigns.
Gather tenant feedback through surveys and informal check-ins; share insights with property management.
Communication & Experience Delivery
Manage digital tenant communication platforms (email newsletters, apps, building portal).
Ensure timely and relevant updates on building events, services, and announcements.
Create and distribute signage, flyers, and materials related to tenant engagement.
Building Operations Support
Act as a liaison between tenants and property management for service requests, amenities, and common area concerns.
Collaborate with operations, security, and facilities teams to ensure tenant needs are met promptly and professionally.
Monitor and maintain the appearance and functionality of tenant common areas, lounges, and amenities.
Administrative & Reporting
Maintain an up-to-date tenant contact database and event participation records.
Assist with reporting on tenant engagement metrics and experience program performance.
Support budgeting and vendor coordination related to tenant experience activities.Graduated from Hospitality & Tourism Management, Foreign Languages, Business Administration or a related field.
1-2 years of working experience in Customer Service.
Background in commercial real estate or building operations a strong plus.
Flexibility to rotate to other sites within Ho Chi Minh city, as company business expands.
Professional attitude and grooming.
Strong interpersonal and communication skills.
Organized, detail-oriented, and comfortable managing multiple tasks simultaneously.
Positive, proactive, and enthusiastic team player.
Proficient in Microsoft Office Suite; experience with tenant experience platforms is a plus.
Be resourceful and proactive when issues arise.Global training programs
Year-round employee engagement initiatives
Health screening
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Bảo hiểm sức khỏe ngưởi thân, Bảo hiểm full lương, Khám sức khỏe định kỳ, Team building, Du lịch hàng năm, Thưởng tháng 13, Thưởng hiệu quả làm việc
Khu vực
Hết hạn ứng tuyển
Báo cáo
Frasers Property
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Số 2, Đường Ngô Đức Kế, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh
Các doanh nghiệp đa quốc gia của Frasers Property hoạt động trên năm loại tài sản, đó là khu dân cư, bán lẻ, thương mại & kinh doanh, công nghiệp & hậu cần, cũng như khách sạn. Tập đoàn có các doanh nghiệp ở Đông Nam Á, Úc, Châu Âu và Trung Quốc, và hoạt động kinh doanh khách sạn được thành lập tốt sở hữu và / hoặc điều hành các căn hộ dịch vụ và khách sạn tại hơn 70 thành phố và 20 quốc gia trên khắp Châu Á, Úc, Châu Âu, Trung Đông và Châu Phi.
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