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Mango Bay Resort
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Senior Administrator , Field Debt Collection (40001234)
Mango Bay Resort
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
20/08/2024
Hạn nộp hồ sơ:
19/09/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Job Purpose
I. General Responsibilities
II. Professional Responsibilities
III. Perform other related tasks as requested by upper-level managers
Key Relationships - Direct Manager
Manager, Field Debt Collection/ Senior Manager, Field Debt Collection
Key Relationships - Direct Reports
None
Key Relationships - Internal Stakeholders
Relevant functions at AMC
Key Relationships - External Stakeholders
Degree/Occupation: College graduate or higher
Experience: Not required
English: According to the regulations of the Company from time to time
Expertise
- Ensure effective debt collection on a balanced basis with the quality of services provided to customers through field collection operations, comply with the Company's regulations/processes, ensure progress and quality of assigned work.
- Contribute to the enhancement of efficiency in debt settlement activities by contributing ideas to develop debt settlement processes and guidelines
- Contribute to the enhancement of efficiency in credit operations by participating in fraud detection in the operational process
I. General Responsibilities
- Strictly follow AMC's Labor Regulations
- Perform work in accordance with policies, regulations, procedures, internal guidelines..., and service quality commitments.
- Comply with AMC's training and work arrangements
II. Professional Responsibilities
- Implement the field strategy, search, verify information and urge customers to pay back debts :
- Receive customer list, study historical records to understand customer information, debt and arrange priority list for handling, prioritize the implementation of collection of high-risk customers
- Implement Field Collections according to the right scenario and strategy, fully record operational results on the data system, ensuring KPIs are met.
- Implement the risk mitigation plan arising in the process of Field Collection:
- Receipt of customer requests
- Evaluate and analyze the current situation of customers and/or operational status
- Proposing on suitable risk mitigation plan
- Deploy the approved risk mitigation plan
- Participate in fraud detection in the operational process:
- Implement fraud detection in the process of checking customer records and actually touch to customers
- Notify manager about customers with fraud signal
- Coordinate with related parties to provide customer information with the consent of competent approval.
III. Perform other related tasks as requested by upper-level managers
Key Relationships - Direct Manager
Manager, Field Debt Collection/ Senior Manager, Field Debt Collection
Key Relationships - Direct Reports
None
Key Relationships - Internal Stakeholders
Relevant functions at AMC
Key Relationships - External Stakeholders
- Professional departments/branches/transaction offices of the debt transferor; - Competent state agencies such as local authorities, police, courts, procuracies, judgment enforcers,... - Other relevant organizations and individuals.
Degree/Occupation: College graduate or higher
Experience: Not required
English: According to the regulations of the Company from time to time
Expertise
- Preferably those having professional knowledge in the field of law, economics, finance and banking.
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
Ấp Ông Lang, Cửa Dương, Phú Quốc, Kien Giang, Vietnam
Trước thềm Thiên niên kỷ, hai người Anh và một người Úc đã ngồi lại để thực hiện dự án mơ ước của họ trên hòn đảo Phú Quốc quý giá của Việt Nam. Mango Bay Beach Resort chính là kết quả của giấc mơ đó. Khu đất rộng 20 ha đã được khuyến khích nhẹ nhàng như một khu vườn mở rộng và địa điểm nghỉ dưỡng trong hơn mười lăm năm. Tầm nhìn cá nhân đã đưa khu vườn trưởng thành ra khỏi vùng hoang dã cũng đã xây dựng nên những chỗ ở thú vị và những khu vực ăn uống đầy cảm hứng vốn là dấu ấn của Mango Bay ngày nay.
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