Mitek ★ 2.6

JOB SUMMARY:

We are seeking an experienced Project Manager (Change Manager) to lead the development and implementation of a new technology platform to support our company’s operations and customers. This will enhance communication, decision-making, and company-wide collaboration. This role requires strong leadership, technical expertise, and training skills to ensure successful adoption by all staff members.

Why Join Us?

This is an exciting opportunity to help transform our company’s efficiency and innovation. If you have a passion for project management, technology, and employee engagement, we’d love to hear from you! If you have experience in understanding the impact it has on people and processes, we want to meet you urgently!

KEY RESPONSIBILITIES:

1) Platform Development & Implementation:

- Oversee the design, development, and deployment of a change management plan for the CEOS platform.

- Identify and coordinate with stakeholders to define change requirements and ensure alignment with project goals.

- Manage vendors, developers, and internal teams to ensure timely project delivery.

2) Training & Adoption:

- Develop and execute a comprehensive training program for all employees and customers.

- Create user-friendly documentation, guidelines, and support materials.

- Conduct workshops, webinars, and one-on-one sessions to ensure employees and customers understand and utilize the platform effectively.

- Implement the Train the Trainer programs.

3) Project Management & Execution:

- Establish timelines, milestones, and deliverables for successful implementation.

- Monitor progress, identify risks, and troubleshoot issues proactively.

- Ensure compliance with company policies and security standards.

4) Stakeholder Engagement & Support:

- Collaborate with the Program Director to tailor the platform to leadership needs.

- Act as the primary contact for change impact and planning-related inquiries and support.

- Continuously gather feedback to refine functionality and improve user experience.

5) Other reasonable duties as assigned.

REQUIREMENTS:

- Bachelor’s degree in Business, IT, Project Management, or related fields;

- English level (CEFR) B2+ or above;

- Proven experience in leading digital platform implementations and training programs, at least 8+ years;

- Strong knowledge of project management methodologies (Agile, Scrum, or Waterfall);

- Excellent communication and training skills for engaging employees at all levels;

- Ability to manage multiple tasks and deadlines in a fast-paced environment.

Benefits

- Highly competitive salary

- 13th-month bonus & performance-based bonus

- Annual salary review

- Comprehensive healthcare package

- 24/7 accident insurance

- Modern and comfortable office environment

- Annual company trip

- Detailed onboarding and continuous career development support

- Opportunities for overseas training and travel

- English training programs

- 5-day work week

- Flexible starting time