Moose Toys

Position:Accounts Receivable Officer

Reports To:Finance Manager – Vietnam/ Matrix report to Credit Control Manager - UK & EU

Direct Reports:None

Work Location and Hours:

• Ho Chi Minh City
• Standard office hours: 8:30am – 5:30pm, Monday to Friday, with a one-hour lunch break, plus reasonable additional hours.
• Moose also provides flexible work options.
  
  

Role Objectives

• To maintain an effective and professional credit control system for our distributor clients
• To manage ledger transactions and ensure payments are received and processed on a timely basis.
• To work with customers and other departments to resolve customer queries effectively and in a timely manner.
• To input invoice details onto customer’s portals accurately
• To assist our UK & French colleagues with payment processing and other ad-hoc tasks as required
  
  

Responsibilities

The main responsibility of this position will be to provide the highest standard of support to the team, to include but not limited to:

Management Of Distributors Accounts, Both Domestic & FOB

• Managing sales ledger transactions and ensure payments are received and processed in accordance to agreed customer terms.
• Ensuring that the appropriate credit insurance, Letter of Credit or advance payment is in place before authorising orders for production or shipment.
• Facilitate & provide approval for Letters of Credits & ensuring they are opened in accordance with Moose company policy. Liaise with customers & MFE where appropriate to make amendments as required
• Liaising with MFE on any shipment issues that may impact the integrity of the LC
• Updating Outstanding Order Summary Sheet a minimum of 2 x per week with new orders plus with details of payments received in order to approve for shipment & for releasing orders from hold
• Notifying HG of any issues where shipments would need to be risk released & obtain approval before actioning
• Chasing up outstanding payments, eg deposits when orders have been risk released, balance payments so orders can ship
• Liaising with customers where there are queries on payments
• Raising debit notes for ad hoc charges such as labelling, sending to customers and following up payment for these
• Allocate payments once orders have shipped and been invoiced
• Opening new accounts
  
  

Support Function for France Accounts Receivable Team

• Checking cashbooks daily, posting & accurately allocating payments received
• Daily Invoicing – ensuring invoices are raised and sent on a daily basis
• Processing credit notes
• Help with debt chasing during peak times (template to be provided from generic email address)
  
  

Support Function for UK Accounts Receivable Team

• Uploading invoices onto various customer portals in a timely manner and ensuring accuracy
• To assist team with posting and allocating of payments as & when required
  
  

Other

• To assist Account Receivable Teams with additional tasks as required
  
  

Core Capabilities

Applying Expertise and Technology

Have functional, practical and technical knowledge of Credit Control functions and takes ownership of processes and functions and applies this expertise accordingly. Excellent computer literacy to include Excel and use of in-house systems. Outstanding attention to detail and the highest level of accuracy. A structured, diligent, analytical approach to the accounting process. Willingness to resolve anomalies through investigation, proactive problem solving and solution.

Relating and Networking

Relates to other in a confident and relaxed manner. Establishes good relationships with customers and employees; relates well to people at all levels; builds wide and effective networks of networks.

Presenting & Communicating with Impact

Communicates for impact, clarity and connection. Speaks fluently; expresses opinions, information and key points clearly; makes effective use of processes to influence and persuade others; promotes ideas on behalf of oneself and others; makes a strong personal impact on others; takes care to manage one’s impression on others.

Achieves personal work goals and objectives

Organises self, people, and resources towards the pursuit of objectives, creates a culture of discipline to work unsupervised to complete multiple tasks at any given time to deliver on deadlines. Has an appetite for excellence demonstrating strong attention to detail and accurate reporting.

Qualifications

• Proven experience of working in a Credit Control team or similar role.
• Specific experience of payments by Letter of Credit advantageous.
• Good verbal and written communication skills in English.
  
  

The Organisation

Moose Toys exists to make kids superhappy. For this revolutionary brand happiness lies at the heart of everything we do. With trailblazing toy design, development and manufacturing, no wonder our toys consistently scoop the most longed-for awards. Sprinkling some Moose magic across categories including action figures, collectibles, craft, dolls, games, plush, preschool, vehicles and youth electronics, we’ve earned our stripes as one of the most creative companies in the industry. As an energetic bunch, we’re always on the move, developing groundbreaking content, entertainment and worldwide licensing deals to boot.

This family-run business is proudly built on unshakeable ethical foundations. Our passion for making kids superhappy stretches far beyond our WOW-worthy toys. The Moose Happy Kids Foundation creates moments of happiness and laughter for the children around the world who need it most. We’ve had a BIG impact on little people, making 3.5 million kids smile so far… and counting.

Australia might be our Moose family home, but with a 500-strong team dotted across the world, we’re committed to sharing our signature superhappy revolution far and wide!

Visit www.moosetoys.com for more information on our amazing brands and people

Core Values:We’re a family, who is Outrageously playful, with Wild imagination.

• We’re a family
• We demonstrate kindness as part of the Moose family – treating others the way we want to be treated. We’re all about welcoming your wacky, weird and wonderful self at work!
• Moosies pride themselves on taking personal responsibility for their actions and outcomes, always acting ethically, professionally, sustainably and with a smile.
• We know there is no ‘I’ in TEAM and are committed to hitting team goals way out of the park.
• We’ve got each other’s backs – we support each other with no politics or personal agendas.
• Outrageously playful
• All Moosies use play to stimulate thinking and innovation – applying learnings across all initiatives.
• We think outside the toy box to keep things super FUN.
• We consistently give 100% to put the punch in our products and services.
• We keep our energy up so there’s a great buzz around the place all the time – helping to foster great ideas and ensuring strong productivity.
• Wild imagination
• We’re prepared to share the kooky and the creative in brainstorming sessions, to bring the best Moose to market.
• Moosies put heart and soul into innovating and delivering the best toys ever, with the future of our planet and communities in mind.
• We elicit infectious enthusiasm, are non-judgemental, value diversity of thinking and the benefits this brings, and are open to all WOW ideas.
• We keep on trend and across new technologies and sustainable approaches so we can bring this knowledge to the playroom.
  

Primary Location

VN-VN-Vietnam

Job

Finance

Employee Status

Permanent

Schedule

Full-time

Unposting Date

04/Jun/2025, 11:59:00 PM