Nhà Hàng Escobeach Đà Nẵng

Đà Nẵng
25 - 100 nhân viên
Nhà hàng / Khách sạn
Đã xác minh

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Tài chính - Kế toán
Lao động có tay nghề và sản xuất
Hành chính
Kỹ thuật
Quản lý sản phẩm & dự án
Dịch vụ khách hàng
Du lịch, khách sạn
Buôn bán/ Kinh doanh

Việc làm Nhà Hàng Escobeach Đà Nẵng

Cập nhật 27/12/2024 02:00
Tìm thấy 0 việc làm đang tuyển dụng
Nhà Hàng Escobeach Đà Nẵng
Kitchen Manager (Executive Chef/ Executive Sous Chef)
Nhà Hàng Escobeach Đà Nẵng
49 việc làm 4 lượt xem
Hết hạn ứng tuyển
Thông tin cơ bản
Mức lương: 20 - 30 triệu
Chức vụ: Giám Đốc, Phó Giám Đốc Bộ Phận/ Trưởng Phòng/ Tổ Trưởng
Ngày đăng tuyển: 13/12/2024
Hạn nộp hồ sơ: 31/01/2025
Hình thức: Làm theo ca
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Quận Hồng Bàng - Hải Phòng

Mô tả công việc

Guest Engagement

• Creating unique, customized, authentic guest experiences based on thoughtful observation and active listening though guests’ expressed and non-expressed preferences

• Collaborating with fellow departments to create unique, customized, authentic guest experiences based on available resources and teamwork

• Taking initiative and proactive approaches when handling guest preferences, requests and concerns

• Being readily available and approachable to all guests and provide warm, friendly, genuine services to guests

• Ensuring that functions achieve or exceed guests’ expectations

• Extending professionalism and courtesy to guests at all times and displaying the brand values of the company

• Coaching, motivating, encouraging and empowering team to take initiative and be proactive to handle customer preferences, requests and concerns

Team Engagement

• Understanding and sharing all goals and results with the FOH and BOH team members

• Promoting teamwork and morale among all departments and members at all levels and functions

• Leading by example while demonstrating self-confidence, energy, enthusiasm and humility

• Encouraging the team actively and willingly participates in job-related activities including daily briefings, weekly meetings, on-going and regular hard skill and soft skill training workshops, cross-training programs, and other engagements as required

• Encouraging that the team participates in industry and guest-related activities including networking events, self-sought education programs, acting as guide outside of the hotel function, and other innovative engagements

• Proactively provide cross – functional support to the F&B team and the Hangout Space team to fulfill and ensure the service flow without any interruption

Financial

• Ensuring compliance with all corporate accounting procedures

• Working closely with line manager to learn and understand revenue and performance results

• Provide insightful and relevant cost-saving suggestions on a regular basis

Operations and Brand Compliance

• Being knowledgeable about the food menu, special promotions including preparation times, cooking methods, main ingredient and side dishes

• Ensuring all guest requests and complaints are handled appropriately adhering to the Wink Hotels’ general guidelines for service recovery.

• Assigning work function and ensuring all staff is rostered in accordance with business needs

• Ensuring all opening and closing duties are implemented in accordance with established standards

• Ensuring Hazard Analysis and Critical Control Points (HACCP) are always being followed

• Liaising closely with the kitchen team to ensure orders are placed on time, as to order, and are delivered in a timely manner

• Controlling and maintaining cleanliness and mise-en-place level at working station and other food production areas or smooth operation

• Controlling and maintaining safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures as well as food safety

• Following all the policies and procedures of Wink Hotels to ensure operations standards are consistent

• Following the correct kitchen operating procedures with regards to: stock rotation (FIFO), requisitions (according to business needs), maintaining par stocks

• Regularly participating in team briefing to have related information regarding to bookings, events, special requests, unavailable items, and other matters

• Following and maintaining excellent grooming standard and uniform guidelines of Wink Hotels at all times

• Maintaining a high standard of personal hygiene and body language at all time

Other Responsibilities

• Understanding and continually updating relevant policies, procedures and service delivery standards of this position

• Understanding and continually updating Human Resource policies, procedures and code of discipline while promoting management, team and cross-department support, leadership, professionalism and good relations

• Performing other related duties and functions assigned by the Area Operations Manager

Quyền lợi được hưởng

* Full contribution of SI, HI and UI on basic salary

* Active, balance and professional working environment

* Productivity focus not time attendance

* Fun and playfull internal activities

* 14 AL days

* Meal allowance

* Phone allowance

* 24.7 health insurance

Yêu cầu công việc

• Ability to easily connect and provide a warm (first) contact for our guests, continuously making it personal at every interaction

• Ability to provide on the job training, peer mentorship, team development and coaching

• Ability to work across all hotel sectors and departments at a basic level to best understanding role in FOH management and departmental collaboration

• Actively work to build a community of one, in actions and feelings

• Team and knowledge management, system diversities, organizational and team interrelationships

• Conflict management, impact and influencing; listening, understanding and responding; teamwork and cooperation

• Ability anticipate problems and offer solutions; provide high level of attention to detail

• Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS

Yêu cầu hồ sơ

• Proven performance record with at least 3 years in hospitality or F&B operations as Kitchen Manger or equivalent, pre-opening experience is an advantage

• Diploma in hotel and restaurant management, hospitality management, business management, marketing, entrepreneurship, or equivalent; Food Hygiene certifications would be an advantage

• Fair written and verbal communication skills in both Vietnamese and English

Khu vực
Báo cáo

Nhà Hàng Escobeach Đà Nẵng
Nhà Hàng Escobeach Đà Nẵng Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
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