PERSOLKELLY Vietnam. ★ 3.6

Hiring Korean or Chinese nationality with work experience in Vietnam.

We are looking for a Business Development Manager (BDM) to drive growth by developing network capabilities and managing key accounts, particularly for Korean and Chinese-speaking clients.

Key Responsibilities:

• Develop and expand relationships with key accounts and Korean/Chinese clients.
• Analyze customer needs and provide tailored solutions, ensuring a seamless customer experience.
• Run statistical reports and maintain data for customers and Global Key Account Management.
• Support local project teams in managing client relationships and addressing operational challenges.
• Troubleshoot issues and provide strategic solutions to improve customer satisfaction.
• Ensure high-quality preparation of SOPs and other documents for smooth handovers to internal teams (Operations, Finance).
• Regularly review processes and implement improvements for efficiency and cost savings.
• Perform additional duties as required to meet business needs.

Requirements:

• Education: Bachelor's degree in Economics, International Trade, Supply Chain, Logistics, or related fields.
• Experience: Minimum 3 years of work experience in Freight Forwarding / Logistics is required.
• Strong background in supporting key accounts, handling operational issues, and conducting data analysis & reporting.
• Proven ability to understand and address client needs while effectively communicating with project teams and management.
• Customer-focused, solution-oriented, and a strong team player.
• Deep knowledge of freight forwarding (Air & Sea) and Integrated Logistics.
• Strong communication skills in English & Korean/Chinese (both spoken and written).
• Ability to sell unique value propositions to clients.
• Proficiency in MS Office (Excel, PowerPoint).
• Results-driven and profitability-oriented mindset.
• Self-motivated leader with high energy and passion for work.
• Strong problem-solving skills and adaptability in a fast-paced environment.