- Customer Insight:
- Organize to find and exploit effectively potential customers for CBC:
- Analyze market potential, build relationships with organizations, associations, state management agencies in charge to find potential customers in line with the development orientation of CBC
- Organize to exploit effectively potential customers developed by CBC and/ or distributed by CIBG
- Products and Price:
- Design product solutions and pricing policies to meet the needs of customers / groups of customers at CBC
- Organize and deploy activities to update CIBG products, policies and business programs in accordance with CIBG's orientation at CBC
- Sales and service:
- Implement and supervise the implementation of customer care policies and programs at CBC
- Develop business plans, deploy and manage CBC activities according to CIBG's direction from period to period in order to effectively implement business plans and objectives.
- Coordinate, supervise, directly/supportly, monitor, analyze, periodically evaluate and effectively implement the business objectives of CBC's department and employees.
- Service quality management:
- Implement and supervise to ensure effective implementation of regulations on service quality standards of CBC and CBC employees.
- Regularly check and supervise service quality for CBC departments / employees, especially positions in direct contact with customers.
- Make plans periodically to contact and communicate with customers to obtain opinions and improve the service quality of CBC
- Risk management
- Urge and remind CBC's employees to fully and effectively control the credit quality at CBC
- Tightly control problem debts, coordinate in handling problem debts
- Participate/support in checking the customers' actual use of capital issued credit at CBC according to regulations.
- Implement and promote a culture of compliance và manage operational risk at the unit
- Lead as an example
- Direct and help to establish principles and priorities in risk management
- Coordinate with relevant units, assess, execute and monitor operational risks at the unit
- Report immidiately incident;
- Operation
- Manage, ensure that the activities of employees at CBC strictly comply with the regulations, procedures, instructions ... related
- Approve / propose approval and sign contracts and documents related to CBC activities within authorization
- Approve / propose approval of financial expenditures within the scope of authority
- Effective management
- Effectively manage the CBC's customer portfolio according to TCB's guidelines, regulations
- Strictly manage the CBC's business results and performance compared to the assigned targets
- Other jobs: ther duties assigned by the Regional Director, Regional CIBG Director
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance và provide feedback regularly (following the annual performance management cycle);
- Enable team member’s professional and personal development through capability assessment, training, coaching và feedback, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand và communicate relevant HR offerings to team members.
- University degree prioritizes Economics / Finance / Banking / Business Administration / Accounting / Auditing
- Minimum of 8+ years in the field of sales, management and sales promotion in banking and finance for corporate customers, at least 4 years experience in management position
- English: Minimum TOEIC 650 or equivalent
Sebang Battery Vina (sau đây gọi tắt là NHNN) là công ty con của Ắc quy toàn cầu Sebang, là công ty sản xuất ắc quy axit chì Top #5 toàn cầu trên thế giới với doanh thu bán hàng trên 1 tỷ USD. Rocket là thương hiệu của Sebang nổi tiếng với thị trường ắc quy ô tô, văn phòng phẩm, xe golf và xe nâng. NHNN được thành lập vào tháng 8/2019 và mở văn phòng kinh doanh &hành chính tại Thảo Điền, Quận 2, Thành phố Hồ Chí Minh, trong khi nhà máy đặt tại Nhơn Trạch, Đồng Nai sẽ được vận hành từ Quý 1/2021. NHNN sẽ sản xuất xe nâng điện &ắc quy xe golf từ Nhơn Trạch và phân phối không chỉ cho thị trường nội địa Việt Nam mà còn cho thị trường xuất khẩu. Trong năm 2020, NHNN đã mở văn phòng Hà Nội, BCS (Trạm chăm sóc pin) tại Nhontrach và Hungyen để bán hàng trên toàn quốc. Chúng tôi là người mới ở Việt Nam với sự hỗ trợ mạnh mẽ từ công ty mẹ và sẵn sàng lớn lên cùng với đội ngũ nhân viên mới. Hãy tham gia cùng chúng tôi!