Bay Resort Hoi An

The PDA Center of GHTK is looking for candidates for the position of Business Analyst with the following job description:

I. RESPONSIBILITIES

Product Business Analyst will work with different departments (Operation Department, Technology Center, Customer Service, design team, ..) to optimize products to bring more useful products, save costs, boost profits, and increase the satisfaction of both customers and internal staff:

– Create and maintain a product development roadmap including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development product launch, etc;

– Combine research on user needs, market analysis, and product requirements to reach product optimization solutions;

– Design UI, and UX for company products with design patterns, optimize interface to improve user experience;

– Draw up business documents, solution documents, and user manuals to systematize, manage business processes, and support users;

– Run UAT testing, evaluate and elicit to improve products;

– Collaborate with the Data Analytics team to have features insight and compile to make reports and identify actions that need improvement;

– Have the opportunity to work directly, and make proposals to the CEO / CTO / etc weekly to understand the requirements and views of customers to come up with solutions for the company's operation.

II. REQUIREMENTS

– Graduated from University with orientation and related work experience (business analysis, product optimization, etc);

– Strong connection and communication skills, especially in decision-making or problem-solving situations;

– Having in-depth and detailed problem analysis skills;

– Ability to multi-task, and at the same time withstand high pressure;

– Having an open-minded, process and critical thinking;

– Priority is given to candidates who know how to use software and tools for the job (figma, diagram,...);

– Able to go away on business (if required).

III. BENEFITS

- Competitive salary: 450$ - $1000/month (Negotiable, and periodically reviewed based on your capacity).

- Truly cares about you and your experience at GHTK - Rewards and Promotions are available on special occasions.

- Attractive insurance package - You will be provided with a package of premium health insurance, along with other benefits by Vietnam Labour Law: Health Insurance, Social Insurance,…

- Special and worthy welfare regimes - There are 12 days off per year, a 13th-month salary, yearly Kick-off & Team-building events with various bonding activities at the workplace.

- Amazing culture - Our working environment is young and dynamic with many promotion opportunities, creating a sustainable career path.

- Opportunity to work with the best - We hire talented and collaborative ones.

- Get maximum support to master operations knowledge with additional leadership skills to meet the job’s requirements.

- Be empowered, self-determined, and have enough space for self-development in a typical E-logistics environment.

IV. OTHER INFORMATION

- Time of work: 8:30 am – 6:00 pm. From Monday to Friday and alternate Saturdays.

- Address: GHTK Building, Pham Hung Street, Me Tri Ward, Nam Tu Liem District, Ha Noi.

V. HOW TO APPLY

- To apply for the Business Analyst position, please send us your CV to email: [email protected].

• - Subject: BA - Your Name.