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Chứng khoán SSI
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HCM - Chuyên Viên Hỗ Trợ Ứng Dụng - Application Support (Officer/senior Officer)
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
10/01/2024
Hạn nộp hồ sơ:
09/02/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Tầng 24 Tòa nhà Vietcombank Tower, Số 5 đường Công trường Mê Linh, Phường Bến Nghé, Quận 1, Tp.HCM
Các Phúc Lợi Dành Cho Bạn
Thưởng các ngày lễ, Tết, Tháng lương 13, Thưởng KPIs cuối năm
Chế độ bảo hiểm sức khỏe cao cấp và kiểm tra sức khỏe định kỳ hàng năm
Được tài trợ chi phí đào tạo phục vụ chuyên môn công việc
Mô Tả Công Việc
1. Application support
- Manage and monitor the status and performance of applications as prescribed
- Fulfill application-related requirements and track results
- Record and monitor the correction of application errors arising to ensure SLA regulations
- End-user training on how to use the app.
- Determine the availability of the application / solution transferred to the Application Support Group
Monitoring and promoting the handling of issues arising related to the application ensures the SLA has agreed in the support contract with the provider and/or the SLA has been internally agreed upon.
- Engage with the project team to manage app change control when the app is put into use
2. Operational support
- Control of resources for operations from suppliers and internal development teams, ensuring complete and effective operations
- Research and propose current system improvement methods in the operation, monitoring and support of users.
- Participate in IT Services Management (ITSM), IT Asset Management (ITAM) and IT Operations Management (ITOM).
3. Project support: Participating in projects related to new technologies such as Cloud, DevOps ...
*** In 2022, SSI Securities was proudly honored in the list of "Top 1 Financial Services Industry", second year consecutively in the "Top 100 best places to work in Vietnam" and marked for the 4th time in "Top 50 Attractive Employer Brands - Vietnamese Enterprises" announced by Anphabe.
- Highly competitive and negotiable monthly salary
- Attractive package of 13th month salary, KPIs bonus, Public holiday bonus, Birthday gift, Lunar new year gift
- 12 Annual leaves + 2 paid sick leaves
- Premium AON health-care insurance and annual health check
- Luxury team-building trip and varied engagement activities
- Internal leisure clubs: Football, E-Sport, Running, Gym, Yoga
- Fully-sponsored career-related training
- Manage and monitor the status and performance of applications as prescribed
- Fulfill application-related requirements and track results
- Record and monitor the correction of application errors arising to ensure SLA regulations
- End-user training on how to use the app.
- Determine the availability of the application / solution transferred to the Application Support Group
Monitoring and promoting the handling of issues arising related to the application ensures the SLA has agreed in the support contract with the provider and/or the SLA has been internally agreed upon.
- Engage with the project team to manage app change control when the app is put into use
2. Operational support
- Control of resources for operations from suppliers and internal development teams, ensuring complete and effective operations
- Research and propose current system improvement methods in the operation, monitoring and support of users.
- Participate in IT Services Management (ITSM), IT Asset Management (ITAM) and IT Operations Management (ITOM).
3. Project support: Participating in projects related to new technologies such as Cloud, DevOps ...
*** In 2022, SSI Securities was proudly honored in the list of "Top 1 Financial Services Industry", second year consecutively in the "Top 100 best places to work in Vietnam" and marked for the 4th time in "Top 50 Attractive Employer Brands - Vietnamese Enterprises" announced by Anphabe.
- Highly competitive and negotiable monthly salary
- Attractive package of 13th month salary, KPIs bonus, Public holiday bonus, Birthday gift, Lunar new year gift
- 12 Annual leaves + 2 paid sick leaves
- Premium AON health-care insurance and annual health check
- Luxury team-building trip and varied engagement activities
- Internal leisure clubs: Football, E-Sport, Running, Gym, Yoga
- Fully-sponsored career-related training
Yêu Cầu Công Việc
- Graduated from a full-time university or higher majoring in IT.
- Have about 3-5 years of experience in the equivalent position;
- Have financial experience, especially securities, is an advantage;
- Knowledge of Linux system, Window Server, Database;
- Have basic knowledge about networking, security ...; have knowledge of ITIL, ITSM, ITAM, ITOM;
- Capable of reasoning, logical thinking about log analysis, system analysis, problem solving skills;
- Be able to communicate effectively, as a bridge between deployment partners, solution providers, internal teams and other user departments;
- Capable of working independently, orienting professional work for the team;
- System thinking, determining priority levels at work, managing risks and acting as a team leader in solution engineering;
- High self-study ability;
- Read and understand technical documents well in English, basic communication;
- Have about 3-5 years of experience in the equivalent position;
- Have financial experience, especially securities, is an advantage;
- Knowledge of Linux system, Window Server, Database;
- Have basic knowledge about networking, security ...; have knowledge of ITIL, ITSM, ITAM, ITOM;
- Capable of reasoning, logical thinking about log analysis, system analysis, problem solving skills;
- Be able to communicate effectively, as a bridge between deployment partners, solution providers, internal teams and other user departments;
- Capable of working independently, orienting professional work for the team;
- System thinking, determining priority levels at work, managing risks and acting as a team leader in solution engineering;
- High self-study ability;
- Read and understand technical documents well in English, basic communication;
Khu vực
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