Mô tả công việc
MAIN DUTIES:
Administration
• The Airport Representative reports directly to the Concierge & must follow his guidelines regarding his day-to-day operations.
• The Airport rep. is expected to ensure that the limousine is in standby on time & coordinate with the driver the flight status.
• The Airport rep. must have a perfect grooming at all times according to the established standards.
• The Airport rep. must have a dynamic & positive attitude as hotel representative outside the premises.
Financial and Revenue Responsibilities
Training and Human Resources Management
Guest Service Responsibilities
• The Airport Representative must warmly welcome every Hotel Metropole Hanoi guest who has booked a limousine transfer with the hotel. He must standby at a visible place at the main exit of the arrivals terminal with the Sofitel Metropole Signage.
• For both Arrivals & Departures, the Airport rep. must build up a relationships with the guest to make him feel warmly welcome & to give him an excellent last impression.
• The Airport Representative must warmly farewell every Hotel Metropole Hanoi guest who has booked a limousine transfer from the hotel. He must standby at a visible place at the main entrance of the departure terminal.
• When no pick up or drop off is scheduled, the airport representative will welcome other Sofitel Metropole’s guests when we have a flight arrival time. The rest of the time, he/she will standby in the Arrivals terminal with the Sofitel Metropole signage, in order to welcome & assist potentially other Sofitel Metropole guests arriving & potentially walk in guests.
Miscellaneous
• All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
• All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
Quyền lợi được hưởng
Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
Talent development through learning programs by Academy Accor.
Opportunity to grow within the property, the company and across the world!
Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.
Yêu cầu công việc
• Minimum 3 year experience in the same position
Yêu cầu hồ sơ
Megabook là công ty hàng đầu trong lĩnh vực Phát Hành Sách Tham Khảo và Giáo Dục Trực Tuyến. Với đội ngũ nhân viên trẻ tài năng nhiệt huyết Megabook chuyên cung cấp những sản phẩm học tập chất lượng cho thị trường giáo dục tại Việt Nam. Tại Megabook sáng tạo là yếu tố được đặt lên hàng đầu. Công ty CP Sách và Giáo dục Trực tuyến Megabook – Lĩnh vực kinh doanh: Phát hành sách. Hiện nay do nhu cầu mở rộng hoạt động kinh doanh, chúng tôi có nhu cầu tuyển dụng như sau: