FLC Group ★ 3.6

• Identify and target potential clients in the corporate, travel, and event planning sectors.
• Develop and implement strategies to attract new business and expand the hotel's customer base.
• Attend industry events, trade shows, and networking functions to promote the hotel.

2. Client Relationship Management:

• Build and maintain strong relationships with existing clients to ensure repeat business.
• Address client inquiries and concerns promptly, providing excellent customer service.
• Collaborate with other departments to ensure client satisfaction and smooth event execution.

3. Sales Targets:

• Set and achieve sales targets to contribute to the overall revenue goals of the hotel.
• Monitor sales performance and implement corrective actions as needed.
• Prepare and present regular sales reports to management.

4. Collaboration:

• Work closely with the marketing team to develop promotional materials and campaigns.
• Collaborate with the reservations and event planning teams to coordinate bookings and events.
• Communicate effectively with other departments to ensure seamless guest experiences.

5. Market Research:

• Stay informed about market trends, competitor activities, and customer preferences.
• Provide feedback to management regarding customer needs and market demands.

6. Other tasks as assigned

• Bachelor's degree in Business, Hospitality Management, or a related field.
• Proven experience in hotel sales or a similar role.
• Strong understanding of the hospitality industry.
• Excellent communication and negotiation skills.
• Ability to build and maintain positive relationships with clients.
• Goal-oriented and results-driven.