Tropical Group

Check customer satisfaction on products and service
Handle customer complaint cases, support customers to issue invoices
Handle orders on Shopee, Lazada, Tiki, Tik Tok E-commerce platforms
Check inventory and prepare goods for timely delivery to transportation company
Total up all orders on E-Commerce platforms to report to Accounting Department
Support orders need to deliver in a rush, within the day
Support to export-import goods
Summary all transport expenses, refunds and debt of platforms on the first day of every month
Check payment information on platforms and report to Accounting Department
Report on MISA and Odoo inventoryBachelor's degree or an associate's degree
Minimum 1 years experience in this field.
Language Skills - Good command of English, both written and spoken
Ability to answer incoming client calls
Responsible, strong communication and negotiation skills, enthusiastic, honest, hardworking.
Have creativity, logical thinking, and strong problem-solving skillAttractive salary and benefit;
Professional working environment;
Comprehensive on-the-job training
Personalized Skill and Competence Develo pment
Employee Benefit follow the Law.