Innisfree

Mô tả Công việc

JD

1. Sales report management (Counter, Brand, Product)

- Manage database entry of Sales teams such as key-in/return bills to fix errors.

- Maintain and update sales and customer records as required.

- Check data accuracy in orders and invoices vs promotion scheme.

- Develop weekly/monthly sales reports as requested, send approved reports to department stores as required.

2) Document, Invoice, Payment

- Track and manage delivery service fee, including quotation, proposal, payment process.

- Arrange and proceed cleaning service for counter following department stores policy, including register, payment.

- Manage sales operation fee under budget set by company (delivery service fee, service tool, fixed assets, cleaning, laundry, printing, etc.)

- Execute internal and external paperwork for counter opening and closing.

- Submit accurately and timely.

3) Retail Support

3.1) Operation + Training Arrangement

- Register, transfer BA between counters.

- Liaise with department stores for new BA registration and BA transferred between counters and other registration for monthly stock-count.

- Outsourcing, buying service tools or other materials for the BA team to ensure high quality customer service.

- Support organizes monthly BA training including reserve revenue, set up and preparation.

- Prepare and organize team bonding if any.

- Support workshop/ event if needed.

3.2) Communication + Incentives

- Calculate monthly, quarterly, yearly incentives and special incentives following approved policy for salesforce accurately and submit on time.

- Liaise and collaborate with internal and external teams for smooth operation and achieving goals.

3.3) Working shifts

- Collect and execute reports from counters including time sheets (attendance, punctuality, overtime, annual leave), staff’s roster, etc. Check the timesheet with a finger-print report to ensure accuracy of all reports.

4) MBS Support (all related to IF brand):

- Provide accurate and timely information on product codes and COGS to relevant stakeholders (MBS team).

- Ensure all MBS-related data from IF brand is up-to-date and accessible for decision-making processes.

- Communicate any changes or updates in IF product information promptly to the MBS team.

- Assist in keying in payments, costs, and other financial transactions related to MBS of IF.

- Prepare and manage all necessary documents for IF MBS operations, including invoices, receipts, and payment records.

- Conduct periodic stock audits to maintain accuracy and prevent discrepancies.

Yêu Cầu Công Việc

Yêu cầu ứng viên

Qualification and experience:

- Education: Bachelor’s degree in Sales / Marketing or any related field (preferred).

- English: Conversational.

- Computing: MS Office, especially Excel (must).

- Experience: 2-4 years of sales admin / retail operation experience in the retail / beauty industry (preferred).

- Hands on experience with CRM software and MS Office (MS Excel in particular).

- Understanding of sales performance metrics.

- Excellent organizational and multitasking skills.

- A team player with high level of dedication.

- Ability to work under strict deadlines.

- Good at data collection and process, reporting, paperwork.

Personal skills and attributes:

- High sense of responsibility with a strong supporting mindset.

- Excellent task and time management.

- Personality: flexible, precise, patient, mature, committed, self-motivated.