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Customer Experience Officer (Cxo) - Hà Nội, Hồ Chí Minh
Asia Motions
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Thông tin cơ bản
Mức lương:
10 - 12 triệu
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
15/12/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- |181 183 185 Phố Huế, phường phố Huế, quận Hai Bà Trưng, thành phố Hà Nội
Mô tả công việc
We are looking for a Customer Experience Officer (CXO) - who will play a key role in connecting our center with students, helping them have the best learning journey. In this role, you'll directly influence student success and ensure every customer receives great service. It's a great opportunity to grow personally while making a positive impact on students and their families.
Job Responsibilities:
Student Enrollment & Registration: Be responsible for your own sales, help students sign up for classes, and support them with payment processes.
Course Renewals: Manage your personal renewal targets and stay on top of the center's renewal progress to make sure goals are met.
Student Progress Monitoring: Track student progress, handle customer feedback, and ensure students reach their academic goals.
Cashier & Invoice Management: Make sure all invoices and documents follow company standards.
Book Management: Order, manage, and report on the availability of books to meet student needs.
Training & Meetings: Participate in scheduled training sessions and meetings to continually improve skills and stay updated.
Other Duties: Perform additional responsibilities as assigned by the line manager.
Job Responsibilities:
Student Enrollment & Registration: Be responsible for your own sales, help students sign up for classes, and support them with payment processes.
Course Renewals: Manage your personal renewal targets and stay on top of the center's renewal progress to make sure goals are met.
Student Progress Monitoring: Track student progress, handle customer feedback, and ensure students reach their academic goals.
Cashier & Invoice Management: Make sure all invoices and documents follow company standards.
Book Management: Order, manage, and report on the availability of books to meet student needs.
Training & Meetings: Participate in scheduled training sessions and meetings to continually improve skills and stay updated.
Other Duties: Perform additional responsibilities as assigned by the line manager.
Yêu cầu công việc
University degree or higher
At least 1 year of experience in relevant jobs, including customer service or sales roles.
Strong communication skills, with a proven ability to handle customer concerns and demonstrate integrity.
Proven problem-solving skills through managing difficult situations and a strong focus on students and customers.
Well-organized with excellent time management skills, strong mentality, and resilience.
Leadership skills with the ability to overview and plan ahead.
Proactive, detail-oriented, and strong interpersonal skills to foster partnerships
At least 1 year of experience in relevant jobs, including customer service or sales roles.
Strong communication skills, with a proven ability to handle customer concerns and demonstrate integrity.
Proven problem-solving skills through managing difficult situations and a strong focus on students and customers.
Well-organized with excellent time management skills, strong mentality, and resilience.
Leadership skills with the ability to overview and plan ahead.
Proactive, detail-oriented, and strong interpersonal skills to foster partnerships
Quyền lợi được hưởng
Attractive salary with great commission potential.
Annual salary reviews and a 13th-month bonus.
Structured training programs led by experienced industry professionals.
Clear career paths with many opportunities for growth.
Personal development in a respectful environment.
Work in a modern, international, and professional setting.
Full English scholarships for children and 50% scholarships for relatives.
Join fun annual company trips.
14 days or more of paid leave, including full pay for Christmas holidays.
All necessary work equipment provided.
Annual salary reviews and a 13th-month bonus.
Structured training programs led by experienced industry professionals.
Clear career paths with many opportunities for growth.
Personal development in a respectful environment.
Work in a modern, international, and professional setting.
Full English scholarships for children and 50% scholarships for relatives.
Join fun annual company trips.
14 days or more of paid leave, including full pay for Christmas holidays.
All necessary work equipment provided.
Khu vực
Asia Motions
Xem trang công ty
Quy mô:
100 - 200 nhân viên
Địa điểm:
Số 13 đường 46, Phường Thảo Điền, Quận 2, Thành phố Hồ Chí Minh, Việt Nam
Asia Motions được thành lập năm 2013 với mục đích cung cấp các hoạt động ngoài trời có thể tiếp cận được số lớn nhất.
Chính sách bảo hiểm
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Được hưởng bảo hiểm sức khỏe.
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Được hưởng bảo hiểm xã hội.
Các hoạt động ngoại khóa
- Teambuilding hàng năm
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Lịch sử thành lập
- Năm 2013: công ty được thành lập
Mission
Sứ mệnh của chúng tôi là phát triển các hoạt động ngoài trời tại Việt Nam, nhằm thúc đẩy phong cách sống lành mạnh đồng thời kết nối mọi người và nâng cao nhận thức về môi trường. Chúng tôi đặt mục tiêu trở thành công ty dẫn đầu trong lĩnh vực giải trí ngoài trời có thể tiếp cận được với số lượng lớn nhất.
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