![Công Ty TNHH Dịch Vụ Minh Việt Công Ty TNHH Dịch Vụ Minh Việt](https://1900.com.vn/storage/uploads/companies/logo/69/tai-xuong-5-1709361304.png)
Tam Son International JSC is a member of the Openasia Group, a multi-industry investment group established in 1994 in Vietnam.
Established in 2005, Tam Son serves as a bridge between the elite class in Vietnam and global luxury brands, celebrating creativity and values deeply rooted in craftsmanship. With a reputation built overtime, Tam Son continually expands its brand portfolio, asserting a strong position in the fields of Fashion, Watches & Jewelry, Lifestyle and Beauty. Gradually, Tam Son evolves into a curator of premium experiences, honoring beauty and becoming our customers' companion to discover inspiration.
For more information, please visit: career.openasiagroup.com/
We are seeking a passionate and dedicated CRM Executive to join our team. The ideal candidate will play a pivotal role in nurturing and expanding our VIP tier through strategic loyalty activities. Your mission will be to cultivate enduring relationships with our most valued clients, ensuring unparalleled satisfaction and engagement. By performing meticulous data analysis and implementing innovative CRM initiatives, you will elevate the personalized experience for our VIP clientele, driving both retention and advocacy. Your dedication to excellence will not only uphold our brand's reputation for unmatched luxury but also propel us towards new heights of customer loyalty and satisfaction.
Loyalty Program Management:
Execute loyalty programs tailored to VIP clients, ensuring they feel valued and appreciated
Implement personalized communication strategies to enhance client engagement and satisfaction
Monitor program effectiveness through metrics and feedback, making data-driven adjustments as necessary
Help with logistics, guest list management, communication, coordination & ROI of VIP events
Oversee gifting inventory and track CRM spending budget
Data Analysis and Insights:
Client database maintenance, deduplication & data capture process optimization
Utilize CRM tools to analyze client data and behavior, identifying opportunities for targeted marketing and service improvements
Generate reports and insights to inform strategic decisions aimed at maximizing client retention and lifetime value
Track KPIs and measure the success of CRM initiatives
Cross-functional Collaboration:
Collaborate closely with marketing, sales, and client experience management teams to align CRM strategies with overall business objectives
Loyalty Program Management:
Execute loyalty programs tailored to VIP clients, ensuring they feel valued and appreciated
Implement personalized communication strategies to enhance client engagement and satisfaction
Monitor program effectiveness through metrics and feedback, making data-driven adjustments as necessary
Help with logistics, guest list management, communication, coordination & ROI of VIP events
Oversee gifting inventory and track CRM spending budget
Data Analysis and Insights:
Client database maintenance, deduplication & data capture process optimization
Utilize CRM tools to analyze client data and behavior, identifying opportunities for targeted marketing and service improvements
Generate reports and insights to inform strategic decisions aimed at maximizing client retention and lifetime value
Track KPIs and measure the success of CRM initiatives
Cross-functional Collaboration:
Collaborate closely with marketing, sales, and client experience management teams to align CRM strategies with overall business objectives
Coordinate with retail operations to ensure seamless execution of VIP client services across all touchpoints
Work closely with the IT department to build up, integrate and optimize CRM systems
Continuous Improvement:
Stay abreast of industry trends and best practices in CRM and luxury retail
Proactively suggest and implement enhancements to CRM processes and loyalty initiatives to drive continuous improvement
Execute loyalty programs tailored to VIP clients, ensuring they feel valued and appreciated
Implement personalized communication strategies to enhance client engagement and satisfaction
Monitor program effectiveness through metrics and feedback, making data-driven adjustments as necessary
Help with logistics, guest list management, communication, coordination & ROI of VIP events
Oversee gifting inventory and track CRM spending budget
Client database maintenance, deduplication & data capture process optimization
Utilize CRM tools to analyze client data and behavior, identifying opportunities for targeted marketing and service improvements
Generate reports and insights to inform strategic decisions aimed at maximizing client retention and lifetime value
Track KPIs and measure the success of CRM initiatives
Collaborate closely with marketing, sales, and client experience management teams to align CRM strategies with overall business objectives
Execute loyalty programs tailored to VIP clients, ensuring they feel valued and appreciated
Implement personalized communication strategies to enhance client engagement and satisfaction
Monitor program effectiveness through metrics and feedback, making data-driven adjustments as necessary
Help with logistics, guest list management, communication, coordination & ROI of VIP events
Oversee gifting inventory and track CRM spending budget
Client database maintenance, deduplication & data capture process optimization
Utilize CRM tools to analyze client data and behavior, identifying opportunities for targeted marketing and service improvements
Generate reports and insights to inform strategic decisions aimed at maximizing client retention and lifetime value
Track KPIs and measure the success of CRM initiatives
Collaborate closely with marketing, sales, and client experience management teams to align CRM strategies with overall business objectives
Coordinate with retail operations to ensure seamless execution of VIP client services across all touchpoints
Work closely with the IT department to build up, integrate and optimize CRM systems
Stay abreast of industry trends and best practices in CRM and luxury retail
Proactively suggest and implement enhancements to CRM processes and loyalty initiatives to drive continuous improvementYêu Cầu Công Việc
This role demands a strategic thinker who is passionate about luxury retail, possesses exceptional relationship-building skills, and thrives in a dynamic, customer-centric environment
Customer connectedness and customer centric mindset
Proven experience in CRM, preferably within the luxury retail sector
Demonstrated success in managing VIP client relationships and loyalty programs
Exceptional interpersonal and communication skills, capable of engaging with high-profile clients effectively
Strong analytical mindset with the ability to interpret data and draw actionable insights
Ability to manage multiple priorities and deadlines in a fast-paced environment
Creative thinker with a passion for developing innovative CRM strategies to enhance client satisfaction and loyalty
High level of attention to details
Proficiency in CRM software and Microsoft Office Suite
Bachelor's degree in Marketing, Business Administration, or a related field; additional certifications in CRM or Client Experience Management are advantageous
Business proficient English (B2 Business Vantage or IELTS 6.5)Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Công tác phí
Phụ cấp thâm niên
Nghỉ phép năm
![Công Ty TNHH Dịch Vụ Minh Việt Công Ty TNHH Dịch Vụ Minh Việt](https://1900.com.vn/storage/uploads/companies/logo/69/tai-xuong-5-1709361304.png)
Công ty TNHH dịch vụ Minh Việt được thành lập năm 2000 – đến nay Công ty đã trải qua gần 20 năm trong lĩnh vực vận chuyển khách du lịch Quốc tế - Nội địa. Đối tác thường xuyên của Minh Việt là các công ty lữ hành lớn: Saigontourist, Công ty Liên doanh Apex, Công ty Exotissimo, Công ty Cổ phần du lịch Việt Nam, Công ty Phoenix, … và một số hãng khách thương mại, như: Yamaha, Panasonic VN, Capitaland VN, Pricewaterhouscoopers VN, Nippon, …
Minh Việt đã từng vinh dự được tham gia phục vụ các sự kiện trọng đại như: đón Tổng thống Bill Clinton, Tổng thống George Bush tới thăm Việt Nam, tuần lễ hội nghị các nhà lãnh đạo cao cấp APEC, Đại lễ kỷ niệm 1000 năm Thăng Long, Hội nghị cấp cao thường niên ASEAN, …
Hiện nay công ty đang sở hữu và điều hành trên 200 xe ôtô với chủng loại vô cùng đa dạng từ 4 chỗ đến 45 chỗ.
Minh Việt cam kết không ngừng nỗ lực đầu tư bồi dưỡng và phát triển đội ngũ lái xe, nâng cao chất lượng dịch vụ: phục vụ có văn hóa và chuyên môn cao, giàu kinh nghiệm, tận tâm và chu đáo, nhiệt tình. Với đội ngũ Quản lý, Điều hành, Lái xe được đào tạo bài bản, có nhiều kinh nghiệm, chúng tôi sẽ:
TRỞ THÀNH NHÀ CUNG CẤP DỊCH VỤ VẬN CHUYỂN HÀNH KHÁCH
HÀNG ĐẦU TẠI VIỆT NAM VÀ KHU VỰC
Bằng các chính sách đãi ngộ tốt, môi trường làm việc thân thiện và chuyên nghiệp, Minh Việt sẽ là nơi để các ứng viên phát triển tốt nhất nghề nghiệp và năng lực bản thân.
![](chrome-extension://bpggmmljdiliancllaapiggllnkbjocb/logo/48.png)
Những nghề phổ biến tại Dịch Vụ Minh Việt
Bạn làm việc tại Dịch Vụ Minh Việt? Chia sẻ kinh nghiệm của bạn
![Logo Dịch Vụ Minh Việt](https://1900.com.vn/storage/uploads/companies/logo/69/tai-xuong-5-1709361304.png)