MAD MONKEY

MAIN SCOPE AND PURPOSE:

We are looking for a detail-oriented individual to join our team as a Head of Travel Desk. The responsibilities of the Head of Travel Desk include optimizing our travel operations, making travel arrangements, providing guidance on travel arrangements, and preparing budget reports.

To be a successful Head of Travel Desk, you should have a strong working knowledge of travel management processes and excellent attention to detail. Ultimately, a top-notch Head of Travel Desk is skilled at providing a smooth travel experience.

Main duties and responsibilities:

• Maintaining positive relationships with vendors of direct travel, such as car rentals, hotels, and airlines.
• Negotiating preferred rates with vendors of direct travel.
• Planning travel accommodations, booking flights, hotels, and car rentals, and coordinating activities.
• Managing and processing all travel-related documentation, including payments, itineraries, visas, and medical and legal forms.
• Assisting with any travel-related issues that may arise.
• Researching travel deals and evaluating prices and services.
• Arranging travel accommodations for business visitors.
• Creating, optimizing, and monitoring corporate travel policies.
• Preparing travel budget reports.
• Analyzing and preparing reports on travel spending.
• Creating a weekly working roster for below team members in the Tour & Travel Department.
• Training and supervising any new team members from the Induction procedures to daily basis working
• Coordinating with other departments to make sure all company policies are followed and have correct guidelines to team members if needed.

• Negotiate base on the experiences / Mức lương thỏa thuận theo kinh nghiệm.
• 13th month salary/Thưởng lương tháng thứ 13
• Probation with full salary/Thử việc nhận full lương
• Company will pay full insurance fee and base on actual salary. And insurance will be applied from the first working month / Công ty chịu 100% chi phí đóng bảo hiểm xã hội cho người lao động dựa trên lương thực nhận. Và NLĐ sẽ được đóng BH từ tháng đầu tiên làm việc.
• Annual Leave 12 days per year / 12 ngày nghỉ phép/năm
• Award for excellent employee of the month/Giải thưởng cho nhân viên xuất sắc của tháng
• Birthday Celebration every month/Tiệc sinh nhật hàng tháng cho nhân viên
• Team building/Year End Party.
• Training Courses/Được đào tạo.
• Other will follow The Labour Law/Các chế độ khác theo luật Lao Động

• Experience in an equivalent position in a hotel/hostel/resort environment is an advance.
• Agility, honesty, effective communication skills, willingness to work in shifts, overtime, public holidays.
• Ability to communicate in English well.
• Skilled in handling situations, under high pressure;
• A bachelor's degree in tourism, travel or hospitality is required for corporate travel managers.
• A minimum of 3 years of experience in the travel industry.
• A minimum of 1 year of supervisory experience may be preferred.
• Certification in travel or hospitality may be advantageous.
• Knowledge of travel management processes.
• The ability to build and maintain positive relationships with vendors of direct travel (existing relationships may be advantageous).
• Excellent attention to detail and organizational skills.
• Good communication, customer service, and interpersonal skills.
• A basic understanding of Geography.
• Strong computer skills.

Hotline HR Department 02462531939