GM HOSPITALITY GROUP

Mô tả công việc

• Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
  
• Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.
  
• Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  
• Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
  
• Review shift logs/daily memo books and document pertinent information in logbooks.
  
• Monitor club lounge for seating availability, service, safety, and well-being of guests.

Quyền lợi được hưởng

• Have the competitive salary and benefit package

• Support transportation fares for commencement and completion of the labor contract

• Support annual home leave allowance

• Support PTI insurance plan and 24 hour accident insurance plan

• Support training and development programs for personal career paths

• Enjoy the indoor and outdoor associates’ activities

• Enjoy the team building activities

• Enjoy the activities of environment preservation and taking care of our communities

• And other benefits

Yêu cầu công việc

• Education High school diploma/G.E.D. equivalent
• English is required
• No related work experience is required
• No supervisory experience is required

Yêu cầu hồ sơ

Please contact us for further information 0773401833 Zalo ony