Hôtel De L'opéra Hanoi - Mgallery By Sofitel

Responsible to oversee and manage the learning and development process for all talent in the hotel

Ensure that all learning activities support AccorHotels philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.

Co-ordinate the actions of the hotel leaders and team in the elements of the Talent Journey including but not limited to, Employer Branding, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments through collaboration and coaching.

Ensure that all members of the team are aware of the company mission, live the values and are consistent in their behavior to enable excellence in serving and anticipating guest needs.

Local and international training course

05 working days | 02 days-off per week

Staff duty meal & uniform are provided by Hotel

Free motorbike parking

Annual health check

Associate special discount for hotel rooms and F&B services at International Accor properties

1-2 years of related professional experience in 4-5 star hotel environment, preferable in the same position. 

Excellent verbal and written communication skills.

Strong presentation skills.

Adept with a variety of multimedia training platforms and methods.

Organized and responsible

Fluent in English