Radisson Resort Phan Thiết

- Manage, lead, and motivate the housekeeping team, including assistant housekeepers, room attendants, laundry staff, and public area cleaners.

- Conduct regular team meetings to communicate goals, procedures, and updates.

- Provide training and development for staff to maintain high-quality service standards.

-Plan and schedule the daily activities of the housekeeping department

- Monitor staff productivity and adjust workflows to meet peak demand.

- Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure cleanliness, sanitation, and proper maintenance.

- Establish and maintain housekeeping standards according to the hotel’s policies and brand guidelines.

- Address and resolve guest complaints related to housekeeping services.

- Oversee purchasing and inventory of cleaning supplies, linens, and amenities.

- Track department expenditures and work within the allocated budget.

- Work closely with other hotel departments, such as maintenance, front office, and food and beverage, to ensure smooth daily operations.

- Ensure a high level of guest satisfaction by delivering prompt and courteous service.

- Handle special requests, VIP guests, and group accommodations with care and attention to detail.

- Conduct regular inspections of guest rooms, public areas, and back-of-house to ensure cleanliness, sanitation, and proper maintenance.

- Establish and maintain housekeeping standards according to the hotel’s policies and brand guidelines.

- Oversee purchasing and inventory of cleaning supplies, linens, and amenities.

- Report maintenance issues or concerns to the engineering department for immediate action.

- Competitive package

- Dormitory for non-local employee

- Education: Degree or diploma in hotel management or related field.

- Experience: At least 3 years of experience in housekeeping management, with proven leadership skills.

- Strong organizational and time management abilities.

- Excellent communication and interpersonal skills.

- Attention to detail and commitment to high standards of cleanliness.

- Knowledge of cleaning equipment, chemicals, and sanitation procedures.

- Pre-opening experiences is an advantage.