Article Solutions

- Report to Vendor Quality Lead within your dedicated product category to strictly adhere to the determined quality process and improve the product quality performance.
- Conduct factory quality audits (FQA) to evaluate quality management systems and the production capabilities of vendors.
- Conduct Pre-shipment and Inline inspection for products and products identified with high quality focus. Provide analysis on quality issues and testing failures to identify and implement preventative measures including but not limited to assessing testing standard requirements.
- Supporting Quality Claim Analyst to have technical/quality dialogue with vendors for pending / unresolved claims. Based on product issues or vendor trends, work on projects with relevant stakeholders to continuously improve the product quality (reduce defect rate) through effective implementation of Corrective Action and Preventive Action.
- Participating in establishing internal quality processes, templates, and inspection quality standards.
Administrate the quality records, including the validation and uploading of PSI report, Inline inspection report, FQA report, CAPA reports, etc..
- Develop training materials for in-person, and online training, and update documentation when quality standards or requirements change. Train vendors and internal stakeholders on quality requirements and framework.
- Visit vendors as required to review samples, assess production capabilities and quality systems.
Monitor the quality performance on monthly basic and evaluate quality processes in the field, and identify opportunities for improvement.

Who You Are:
- A post-secondary or bachelor’s degree in quality assurance / TQM, electronics, automotive, furniture or a relevant experience
- Excellent written and verbal English Skills
- 5+ years’ experience in the furniture industry
- Willing to travel to adjacent countries as required
- Excellent problem-solving and cross-functional collaboration skills
- Experience with training, communication and presentation conducted to vendors
- Able to transfer knowledge and train others on technical skills
- Experience auditing and qualifying vendors
- High discipline in maintaining QA documentation
Perks & Benefits:
- You’ll start with at least 29 days off between vacation, wellness days, holidays and an Inclusion and Diversity Day
- We offer access to excellent dental and health

Access to a benefits package with all the bells and whistles
The tools you need to get your job done well! We supply state-of-the-art laptops and the software.
Discounts on our products so you can style your home how you like it
packages, for your total physical and mental well-being
- State-of-the-art laptops with the tech and tools to easily collaborate while being remote
Be a part of a fast-growing company and an internationally recognized brand as we expand our operations into Vietnam