Việt Thái An

As Income Supervisor, you’ll ensure all revenues generated in the hotel are recorded accurately and discrepancies reported on a timely basis. The Income Auditor produces the daily revenue report and reconciles all revenues against cash banked and accounts receivable movements for each day. You’ll also ensures that all revenues are recorded and reported on a daily basis and all control procedures are in place relating to the income process.

• Reconcile revenues on a daily basis, between PMS and other integrated systems such as Room, Food & Beverage, Telephone, Laundry sales and other department sales.

• Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.

• Reconciles revenues on a daily basis via back up page.

• Controls dockets used in all outlets, maintaining correct sequence used at all times, accounting for dockets and making sure canceled dockets are recorded accordingly.

• Ensures all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Finance Manager and General Manager for review daily.

• Ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form.

• Ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.

• Ensure no show report is reviewed and no show revenue are posted correctly.

• Ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.

• Verify that a room status discrepancy report has been completed and signed by both Manager of Housekeeping and Front Office with explanations noted.  

• Ensure that the “Out-of-Service/Out-of-Order” rooms report is being reviewed by Night Manager on a daily basis. 

• Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department.

• Ensures that programs involving coupons, certificates, and vouchers are adequately controlled and safeguards are in place.

• Ensure breakfast allocation packages are allocated correctly. 

• Ensure no show report is reviewed and no show revenue are posted correctly.

• Ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.

• Verify that a room status discrepancy report has been completed and signed by both Manager of Housekeeping and Front Office with explanations noted.  

• Ensure that the “Out-of-Service/Out-of-Order” rooms report is being reviewed by Night Manager on a daily basis. 

• Finalizes food cover report and photocopies various documentation for food and beverage control and the Finance Department.

• Perform any other duties which may be assigned by the management from time to time.

What we need from you:

• Bachelor’s degree or Diploma in Accounting, Business Management or related field.

• 02 year related experience or an equivalent combination of education and work experience.

• Proficient in the use of Microsoft Office (Word, Excel, Power Points, Outlook).

• Good English skills.

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.