Thuận Phương

Protecting the World’s Critical Infrastructure

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life.

The Position

Our company is seeking a talented Senior Product Designer with extensive experience in IT Product Design*. The ideal candidate will have a deep understanding of industry use cases, paired with a proven record of accomplishment delivering successful complex systems. In this role, the Product Designer will be responsible for designing and developing SaaS products that are customer-focused, meet usability /accessibility requirements, are thoughtfully designed, and elevate our cybersecurity profile.

What You Will Be Doing

• Lead the design process through concept, design, stakeholder feedback, revision, implementation, release, then customer feedback.
• Develop ideas, designs, wireframes, prototypes, and final designs for products that are intuitive for our customers.
• Be a bridge between the Product Management and the Development teams.
• Be a leader for Usability and Customer Experience within the local office.
• Learning about our unique products, technologies – so you can improve, simplify, and make high-usable product experiences.
• Create new modules for our Design System / Style Guides to further refine our products.
• Use Design Systems to enable fast responses to the needs of the Product and Business Owners.
• Work with developers to ensure that designs are implemented accurately and efficiently.
• Optimizes the performance of new and existing features by actively seeking real-world customer feedback and interpreting available analytics data.
• Proven flexibility to work with both global and local teams as required.
• Mentor junior designers and provide guidance on design best practices.
• Able to work independently and in a team environment.

What We Need from You

We understand that you have a range of skills and interests, so we are always eager to learn about skills that can be impactful to the Product Experience including Print / Packaging / Motion / Animation / Copywriting (English and/or other languages)

• A portfolio of work that highlights excellence in interaction design, visual design, and problem-solving.
• Proficiency in design tools such as Figma (preferred) and/or Sketch and the Adobe Creative Suite.
• Familiarity with inclusive design and accessibility, and a desire to learn more.
• Knowledge of ADA usability requirements, WCAG 2.1, and other accessibility standards.
• Bachelor's or Master's degree in design with a focus on Product, UX, Digital, or Industrial or related field.
• 5+ years of experience in product design in Tech industry.
• Ability to manage multiple projects at the same time.
• Strong English language – written and spoken – with the ability to copy edit and fix grammar.

OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.

Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.