NielsenIQ Sales Force Activation solutions are part of the Analytics portfolio. These research solutions help clients expand and optimize their channel distribution, performance tracking and execute their perfect store strategy.
NielsenIQ is looking to aggressively increase product usage to bring our clients to the next level of research usage and utility
These researches are carefully designed and customized to client needs, and allow you to work across diverse industries although this role will be focused on the FMCG industry
This position will be maintaining a client service orientation by managing day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.
Responsibilities
Client Servicing
Serve as primary contact to client project team contacts on ad-hoc and tracking analyses; understand and respond to questions on content, basic data issues/questions, report generation, etc
Maintain an accurate, complete, keeps client up-to-date about progress of projects, follows through on client inquiries, requests, complaints
Unsupervised on-site presence which includes responsibilities on data requests, technical basic support and analysis
Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
Functional / Technical
Deliver timely and quality research in accordance with agreed business requirements and as aligned with company's quality standards
Maintain an accurate and up-to-date knowledge on research techniques and applications
Collaborate effectively with Sales teams to translate client needs into actionable research parameters
Maintain regular communication with internal stakeholders, including Operations teams and external partners
Take ownership of project tasks such as questionnaire development, data analysis, charting, dashboard creation, and more
Provide value-added analyses and respond to special requests
Perform quality checks on all reports for alignment to request, accuracy, and correctness
Ensure standard operating procedures within your area of responsibility are observed
Provide "in-office" research, administrative and operational support to senior staff
Qualifications
A LITTLE BIT ABOUT YOU
You have knowledge of statistics and multivariate analysis. You also have knowledge of FMCG industry / research techniques and methodologies.
Bachelor’s degree in business administration or economics
2 years+ in Market Research or related services in FMCG / Service Industry
Experienced in executing projects and preparing reports related to Retail Measurement
Good knowledge of data analysis
Intermediate-level knowledge of common Microsoft Office applications and Google tools
Can-do attitude with ability to work under pressure on a regular basis
Problem solver, solution-focused
Team player and Go-getter
Attention to detail
Excellent project management skills
Excellent communication and presentation skills
Additional Information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion
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