Việc làm HFL
Cập nhật 17/12/2024 13:01
Tìm thấy 2 việc làm đang tuyển dụng
Universal Banking Officer (40001601)
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
03/12/2024
Hạn nộp hồ sơ:
02/01/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
3 - 4 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Job Purpose
The job holder responsible for:
Report And Checking
Human Resources: Developing people & building a corporate culture
Self Development
Success Profile - Qualification and Experiences
The job holder responsible for:
- Ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers.
- Ensure compliance and minimizes risks when processing transactions, providing products and services to customers.
- Carrying out transactions and providing services:
- Perform work in accordance with policies, regulations, procedures, internal guidelines... and service quality commitments (SLAs)
- Perform cash and non-cash transactions for customers (such as opening accounts, receiving deposits, etc.) in accordance with TCB's procedures.
- Update TCB's product informaiton, regulations, procedures, Marketing program, Sales Campaign and guidelines to provide services to retail customers in the fastest and best way
- Receive and resolve customer requests and complaints in accordance with Techcombank's regulations.
- Receive customers' opinions on products, processes, services, policies... to have recommendations for related departments for improving product, process and policy
- Consulting: Identify opportunities for upselling, cross-selling, consulting and providing personal financial products and services suitable to customer needs
- Receive and understand customer information to advise and provide products and services suitable to customer needs or introduce to positions according to regulations to bring the best experience to customers. Client.
- Identify opportunities for upselling and cross-selling during the transaction process and encourage customers to use other products.
- Exploit, consult, and provide personal financial products and services suitable to customer needs according to the assigned customer list in each period.
- Ensuring correct and complete advice on personal financial products and services and in accordance with customer needs
- Develop customers through sales channels according to the bank's orientation from time to time
- Effective management: Manage plans and business results
- Develop and implement individual business plans to achieve assigned business targets.
Report And Checking
- Check transactions/documents arising during the day
- Reconcile transactions and cash amounts, ensure the balance in the cash fund reaches zero after the end of trading hours
- Check the documents that have accounted for the previous day's transactions.
- Prepare daily reports after trading hours end
- Be a member of the ATM fundraising team at the branch/transaction office/neighborhood.
- Perform other tasks as assigned by the Supervisor/Instructor Team Leader.
Human Resources: Developing people & building a corporate culture
Self Development
- Fully participate in TCB's training programs
- Always have the spirit of self-learning in work and life
- Proactively build personal development plans.
- Always have an open attitude to share information with others and be willing to accept change.
- Take ownership and responsibility in work, aiming for outstanding results.
- Build a culture of cohesion and encourage colleagues to achieve success.
- Be fully aware of Techcombank's organizational culture and perform tasks in the spirit of TCB's 5 core values and behavioral standards, demonstrating Techcomer's DNA.
Success Profile - Qualification and Experiences
- Graduated bachelor preferably in majors: economics - finance - banking.
- At least 03 years of experience in the banking sector
- Proficient in office skill
- English ability: Not Apply
Khu vực
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
3rd Floor, no. 8 Quang Trung, Ha Dong, Hanoi, Vietnam
Công ty TNHH Truyền thông HFL là nhà sáng tạo và kinh doanh nội dung số được thành lập từ ngày 5/12/2016. Tính đến nay, HFL đã trở thành đơn vị số 1 về sản xuất nội dung stop-motion cho trẻ em trên nền tảng Youtube với hơn 300 nhân sự thành thạo chuyên môn, nhiệt huyết và sáng tạo. Các sản phẩm của HFL hiện nay được phân phối tới hơn 20 quốc gia và vùng lãnh thổ.
Tần nhìn
- Chúng tôi mong muốn trở thành nhà sáng tạo nội dung hàng đầu trong lĩnh vực giáo dục và giải trí cho trẻ em trên toàn cầu
Giá trị cốt lõi
- Trách nhiệm
- Sáng tạo
- Kỷ luật
- Cầu thị
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2.3
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Suốt ngày phải tham gia mấy lớp học tốn thời gian , nhiều kpi
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