TLI Hà Nội

- Determine and give complimentary to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates).

- Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points.

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Enter Marriott Rewards information into appropriate software when taking guest reservations.

- Answer, record, and process all guest calls, requests, questions, or concerns.

- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

- Can communicate fluently by English (from Toeic 700) and Chinese (from HKS 3)

- High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.

- Or 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.

• 2 month probationary period, receive full salary & service fee bonus & participate in social insurance
• 05 working days according to regulations
  02 days off per week.
• PVI comprehensive health insurance.
• Uniforms and shift meals are provided by the Hotel
  Free parking for motorbikes and cars.
• Rates for group employees are applied when using services at the hotel.
• Creative and friendly working environment.
• Domestic and international training courses.
• Vacation/annual leave
  Periodic health examination.
• Career development opportunities at Sheraton hotel chain and Marriott International.