VÒNG TRÒN ĐỎ - CIRCLE K ★ 3.6

Mô tả Công việc

I. Job Purpose:

• Support, develop and maintain application systems for the company
• Work closely with stakeholders to understand business needs and requirements and develop solutions that align with the organization's objectives

II. Job Accountabilities:

• Communicate with stakeholders to understand business needs and objectives
• Design, develop, and deploy customizations, features, and integrations within the CRM application
• Provide technical support and troubleshoot issues related to the company’s applications
• Ensure data accuracy and integrity within the CRM applications
• Create and update documentation related to CRM application architecture, configuration and customization
• Stay up to date with CRM software industry trends and best practices, such as applying AI technology to customer service, analyzing customer trends, ...
• Ability to analyze, evaluate and propose software solutions based on requirements from departments, or initiatives to promote the digitalization process to reduce manual work and increase work efficiency
• Other tasks are as assigned by Line Manager

Yêu Cầu Công Việc

• A minimum of a BA degree in a related field and relevant experience, as follows: Certifications: Advanced education and certifications are required to work as an Information Application field or related desired..
• Capable of English speaking, writing and listening skills
• 5+ years of practical experience dealing with IT applications with direct contact with application users operation experience and application administration.
• Experience in developing and maintaining CRM applications
• Familiarity with various database platforms such as MySQL, Postgres, Mongo, Oracle, …
• Have knowledge about developing AI technology
• Experienced in implementing applications with asynchronous data processing and microservice architecture using techniques of Kafka, Redis, Catching, etc.
• Good programming skills in languages such as Java, JavaScript, C#, Ruby …
• Excellent problem-solving skills and attention to detail
• Good knowledge and rich experience in Retail, Ecommerce is a plus
• Experience working on multitasking and prioritizing.
• Able to work independently and collaboratively.
• Know how to make decisions, explain and presentation
• Hands­on experience with development of DB related tooling: deployment, monitoring…