Việc làm Dongwha Vietnam
Cập nhật 31/10/2024 21:28
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Dongwha Vietnam
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Customer Service - Sll
Dongwha Vietnam
35 việc làm
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
16/11/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- 198 Nguyen Thi Minh Khai, Dist 3,Hồ Chí Minh
Mô tả công việc
- Sample pick up request.
- Give guideline to client how to fulfill a test application form
- Check Test Application Form of many buyers testing programs & sample size; and follow-up with client on the missing.
- Register job into company software
- Clarify unclear information of testing program with Key Account Manger
- Prepare Proforma Invoice (PI) (understand Sales quotation & test assignment of job) & send to client.
- Check client payment status (contract or in advance) & updated report release status
- Handle client queries (collect information/ advice from related team(s))
- Handle client complaint
- Handle internal query on order status.
- Provide correct PI to Admin team for invoicing
- Deliver company service to client
- Able to satisfy client's need within scope of job
- Willing on handling a new request/ procedure.
- Able to cooperate with others teams (ex: Lab, Reporting, Sales) in order to safisfy client's requirement.
- Will be received client's complaint & in front of challenging situations. Able to deal with hard situation & have skill to soften it & seek for a solution to maintain client's retention.
- Other duties upon requested
- Give guideline to client how to fulfill a test application form
- Check Test Application Form of many buyers testing programs & sample size; and follow-up with client on the missing.
- Register job into company software
- Clarify unclear information of testing program with Key Account Manger
- Prepare Proforma Invoice (PI) (understand Sales quotation & test assignment of job) & send to client.
- Check client payment status (contract or in advance) & updated report release status
- Handle client queries (collect information/ advice from related team(s))
- Handle client complaint
- Handle internal query on order status.
- Provide correct PI to Admin team for invoicing
- Deliver company service to client
- Able to satisfy client's need within scope of job
- Willing on handling a new request/ procedure.
- Able to cooperate with others teams (ex: Lab, Reporting, Sales) in order to safisfy client's requirement.
- Will be received client's complaint & in front of challenging situations. Able to deal with hard situation & have skill to soften it & seek for a solution to maintain client's retention.
- Other duties upon requested
Yêu cầu công việc
- University or above (Chemical or Textile/ garment industry)
- Good communication skills (Listening to fully understand, Explanation clearly & easy to understand)
- Fluently using English
- Good at Microsoft Office (Word, Excell, Outlook, Power Point)
- Strong social intelligence and influencing skill
- Good communication skills (Listening to fully understand, Explanation clearly & easy to understand)
- Fluently using English
- Good at Microsoft Office (Word, Excell, Outlook, Power Point)
- Strong social intelligence and influencing skill
Quyền lợi được hưởng
Chế độ phúc lợi theo chính sách của Công ty
Khu vực
Dongwha Vietnam
Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Lô CN1, CN2, CN3, CN4 - Khu công nghiệp Sông Công II, Xã Tân Quang, Thành phố Sông Công
Công ty Cổ phần Dongwha Vietnam chuyên sản xuất gỗ dán, gỗ lạng, ván ép và ván mỏng khác, ( sản xuất ván gỗ MDF, sản xuất ván gỗ LPM)
Nhà máy: Lô CN1-CN2-CN3-CN4 , KCN Sông Công II, xã Tân Quang, tp Sông Công, tỉnh Thái Nguyên.
Office: 147 Hoàng Quốc Việt, Cầu Giấy, Hà Nội
Những nghề phổ biến tại Dongwha Vietnam
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