Mô tả Công việc
JOB SUMMARY
The Learning and Development Supervisor collaborates with functional teams to implement and evaluate external training programs, manage 360-Degree Feedback and Performance Management, and oversee Onboarding programs. This role ensures compliance with internal and external regulations, maintains L&D procedures, and tracks key metrics to drive continuous improvement.
KEY RESPONSIBILITIES AND AUTHORITIES
- Collaborate with functional teams to analyze and implement the functional development program for external training activities, including identifying training needs, designing and delivering training programs, and evaluating training effectiveness. - Deliver performance management training sessions to managers and employees, emphasizing effective performance evaluation techniques and tools.
- Provide ongoing support and guidance to managers and employees to ensure a thorough understanding and effective implementation of performance management processes.
- Manage and conduct 360-Degree Feedback programs, facilitating comprehensive performance evaluations from multiple sources.
- Facilitate feedback sessions and assist in developing actionable improvement plans based on the feedback received.
- Oversee L&D-related procedures to ensure they are up-to-date, efficient, and effective.
- Track, analyze, and report key metrics related to learning and development activities, using data to drive decision-making and continuous improvement efforts.
- Ensure compliance with internal and external regulations, and oversee audit activities.
- Oversee the onboarding program for new hires, ensuring a smooth and effective integration into the organization.
- Manage routine onboarding tasks and continuously seek opportunities to enhance the onboarding experience through feedback and process improvements.
- Monitor and evaluate the effectiveness of training and development programs, making recommendations for improvements as needed.
- Complete other duties and responsibilities as assigned by superior.
Yêu Cầu Công Việc
Education
Bachelor's degree in Human Resources or related field.
Experience
Minimum 5 years of experience in L&D or related field
Knowledge
Strong understanding of adult learning principles.
Functional Skills
Proven ability to develop and deliver effective training programs.
Other Abilities
- Good communication and presentation skills
- Good leadership and people management skills
- Strong understanding of performance management and L&D processes and procedures
- Possesses a high sense of urgency.
- Strong analytical and problem-solving skills.
- Experience with LMS and e-learning platforms is a plus.
- Proficient in Microsoft Office, especially Excel, PowerPoint, and Word.
- Knowledge of talent management and succession planning is a plus.
- Willingness to learn and adapt to new technologies and systems.
**Work Location: SHTP - Dist.9 - HCMC. We provide shuttle bus from HCM, Binh Duong, Dong Nai
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Lương: Cạnh tranh
Hiện tại, F-Commerce đã thành lập một trung tâm R&D và nhiều trung tâm điều hành, trung tâm tiếp thị và trung tâm dịch vụ khách hàng địa phương ở Bắc Kinh, Hạ Môn, Thâm Quyến và Nam Ninh ở Trung Quốc, Bangkok ở Thái Lan, Jakarta ở Indonesia, Hồ Chí Minh ở Việt Nam, Kuala Lumpur ở Malaysia, Singapore, Manila ở Philippines. Chúng tôi cung cấp sự đảm bảo dịch vụ mạnh mẽ cho các thương hiệu đổ bộ vào thị trường thương mại điện tử Đông Nam Á.
Chúng tôi là nhóm tuyển dụng nhằm tìm kiếm thêm máy chủ đủ điều kiện và có kinh nghiệm cho TSP TOP 1 của chúng tôi tại thị trường thương mại điện tử Đông Nam Á.