Hai An Riverfront Hotel

Mô tả công việc

- Manage and process reservations through various channels, maintain records, set room rates, and handle cancellations.
- Understand room types, locations, layouts, rates, packages, and credit policies.
- Prepare confirmation letters and communicate reservation details to the front desk.
- Manage cancellations, modifications, advance deposits, and future room availability.
- Assist with revenue forecasting, prepare arrival lists, and handle correspondence.
- Promote goodwill, assist with travel arrangements, and adhere to front office procedures and health protocols.
- Use upselling techniques to boost room revenue and comply with management requests.

Quyền lợi được hưởng

- Provision of uniforms and duty meals
- Professional working environment
- Insurance entitlement as per labor law
- Monthly service charges included during the probationary period
- 11 public holidays and 12 annual leave days per year
- Tet and holiday bonuses
- Participation in employee events such as Employee Recognition Day, Mid-Autumn Festival, and International Children's Day

Yêu cầu công việc

- Good communication skills
- Proficient in Office computer skills
- Careful, meticulous, diligent
- Proficiency in English listening, speaking, reading, and writing
- Good situation handling skills.
- Willing to work in shifts
- Priority is given to candidates with experience in similar positions

Yêu cầu hồ sơ

Candidates please send your CV to email: recruitment(a)furamavietnam.com or call 02363.847333 (Ext: 3404), request to connect Furama Human Resources Department to contact Ms. Thư