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- Responsibility for any customer service issues that arise during their stay.
- Offer hotel products and services for guest.
- Use skills to introduce and sell hotel products/services to guests
- Provide service information on demand: Sightseeing tours, mailing parcels, purchasing newspapers and foreign magazines, reserving dining tables inside and outside the hotel, car rental, and ticket reservations music - sports - flight reservations
- Coordination of the resolution of guest complaints
- Receive customer complaints online and handle them as soon as possible.
- Working on request by GRM
* Salary & Benefit:
- Negotiable salary pay plus the service price (SVC)
- Working time: 8 hours per shift, 4 days off per month
- Free parking and shift meals
- Take full advantage of social, health, and unemployment insurance
- After probation, annual leaves day.
- There are holidays, birthdays, and funerals.
- Thirteenth-month salary
- Periodic health check as prescribed
- Bonuses for top performers on a quarterly, yearly, and prescribed Tet holiday basis
- Tet gifts for kids and the Mid-Autumn Festival
- Incentives for using internal services at Meritel Hanoi
Các phòng ban đang tuyển dụng tại Meritel Hanoi
Nhân sự
Other
Du lịch, khách sạn
Dịch vụ khách hàng
Lao động có tay nghề và sản xuất
Marketing/ Truyền thông
Chăm sóc sức khỏe