Zen Living Representative Office

JOB DESCRIPTION:

-       Check Air/Sea freight rates with agents/carriers to find competitive pricing, compare rates, and provide quotations to the sales department.

-       Support the sales team in quoting, consulting services, schedules for customers for freehand shipments.

-       Arrange bookings and monitor shipment progress.

-       Check import procedures/purchase costs with the logistics department and provide quotations to agents for DAP, DDP, DDU shipments

-       Coordinate with departments to quickly and effectively handle customer requests. Track, notify, update shipping status for customers, agents.

-       Process customer and agent data. Keep information and maintain, develop relationships with customers, agents.

-       Assist the Accounting department in recovering outstanding debts.

-       Resolve any issues related to shipments.

-       Prepare work reports, volume reports, and perform self-assessment of monthly KPIs.

-       Handle other tasks as assigned by the Manager.

JOB REQUIREMENTS:

-         Qualification:  Bachelor’s degree in economics, import-export, logistics…

-         Experience: At least 1 year in a similar position

-         Priority: Know Chinese.

-         Skills: Strong communication, negotiation, persuasion, and problem-solving skills.

-         Proficient in using office software.

-         Good communication skills in English.

-         Ability to work independently as well as in a team.

-         Dynamic, meticulous, detail-oriented, and able to work under high pressure.

-         Commitment to maintaining information confidentiality.

BENEFITS:

-         Welfare regime: KPI bonus/Sales bonus, 13th-month salary, holiday and Tet bonuses, annual salary review, birthday gifts, and year-end recognition awards.

-         Health care regime and internal cohesion: Periodic health check-ups, annual domestic and international trips, Year-End Party (YEP) and internal engagement activities.

-         Regimes according to Labor Law regulations: Social insurance, health insurance, annual leave, Holiday - Tet, ...

-         Professional, dynamic environment, opportunities to learn through internal sharing sessions and clear promotion path.