Phúc lợi
- Laptop
- Phụ cấp
- Đào tạo
- Tăng lương
- Nghỉ phép năm
Mô tả Công việc
Position Overview:
The E-commerce Store Operations Consultant will be responsible for overseeing the client’s product portfolio, including pricing, promotions, discounts, and other seller-related activities across e-commerce platforms. This role requires close collaboration with the client’s e-commerce sales teams, brand/marketing departments, and other key stakeholders to ensure smooth and efficient execution of pricing and promotional strategies. Additionally, the consultant will manage product catalogs, content (e.g., images, A+ content), and monitor the performance of these assets on various platforms. The role also involves creating and managing promotional campaigns and digital assets such as banners to enhance the client’s e-commerce business performance.
Key Responsibilities:
- Implement and manage the client’s e-commerce pricing, promotions, and discount strategies on an ongoing basis.
- Collaborate with clients and key stakeholders to create and execute periodic plans (monthly, quarterly, or semi-annual) for pricing, promotions, and seller campaigns.
- Conduct competitive analysis and identify best practices that can be applied to drive sales growth for the client.
- Define and track KPIs to measure the effectiveness of pricing and promotional strategies, working with the analytics team to review and adjust actions based on performance data.
- Manage and implement product and promotional content using client assets.
- Adapt and translate content to meet the needs of local markets.
- Analyze content performance reports and provide actionable insights to optimize site and app content.
- Coordinate with local teams to prioritize and implement promotional content.
- Proactively assess campaign results, content, and customer service reports to integrate findings into future plans.
- Address customer service queries and product-related inquiries (e.g., ingredients, expiration dates) while working closely with brands and external partners.
Yêu Cầu Công Việc
Required Qualifications:
- Strong communication skills and the ability to engage directly with clients, managing expectations effectively.
- Excellent content analysis skills with a focus on optimizing digital content.
- Hands-on experience with content management systems and e-commerce platforms.
- A good understanding of e-commerce platform operations and content uploading processes.
- A Bachelor’s degree in Business Management, Marketing, or a relevant quantitative/technical field.
- At least 3 years of experience in digital commerce, e-commerce, or marketing, focusing on pricing and promotions for consumer-facing businesses.
- Familiarity with managing CPA ads (e.g., Facebook, Google) and experience using analytics tools.
- Advanced proficiency in MS Excel or similar data analysis tools, with strong numerical and analytical skills.
- Knowledge of Google Analytics and e-commerce platform performance tracking (Lazada, Shopee, Tokopedia, Amazon).
- Confidence in client-facing roles with the ability to handle discussions and manage relationships.
- High organizational skills, detail-oriented, and results-driven.
- Experience or familiarity with Consumer Goods, Consumer Durables, or related industries is a plus.
- Awareness of current trends in digital commerce and marketing.
- A proactive mindset with a strong desire to learn and develop skills based on client and team needs.
Preferred Qualifications:
- Prior experience with e-commerce platforms like Lazada, Shopee, Tokopedia, Amazon, etc.
- Background in managing channel sales (either online or offline) with a solid understanding of digital commerce strategies.
- This role presents a great opportunity for individuals seeking to enhance their expertise in e-commerce and digital commerce, with direct impact on driving sales and optimizing content strategies.
Thông tin khác
- Bằng cấp: Đại học
- Độ tuổi: Không giới hạn tuổi
- Lương: 1,000 - 2,000 USD
Fuji Fruit – Thương hiệu trái cây nhập khẩu cao cấp, trực thuộc quản lý của Công ty CP xuất nhập khẩu Fuji.
Tính đến tháng 12/2021, Fuji Fruit đã phát triển hệ thống hơn 40 cửa hàng, tại 14 tỉnh/thành phố, mục tiêu đến năm 2025 có 150 điểm bán lẻ trên toàn quốc.
Định hướng 2025 trở thành “Chuỗi bán lẻ số 1 Việt Nam trong lĩnh vực hoa quả nhập khẩu, đảm bảo sự lựa chọn đa dạng phong phú và có lợi cho sức khỏe của người tiêu dùng”.