Mô tả công việc
Participates in the development and implementation of business strategies for the hotel which are aligned with Brand’s overall mission, vision values and strategies
- Develops and implements strategies for achieving individual sales goals
- Develops data and recommends programs to meet clients' needs
- Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
- Solicits files on a timely basis to confirm business
- Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
- Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels
- Reviews individual and team goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
- Participates in the implementation of marketing strategies which are designed to increase awareness in the local market
- Participates in the implementation of public relations and advertising campaigns
- Ensure all materials used are in accordance with brand standards
- Communicates clients' requests to all departments in an effective and timely manner
- Ensures maximum occupancy on a daily basis by performing follow-ups on progress of groups booked with events services team
- Participates in and contributes to the completion of monthly booking report(s)
- Prepares reports to improve management decision making and critical evaluation of work activities
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality.
- Keeps immediate Supervisor promptly and fully informed of all problems or unusual matters of significance.
- Communicate effectively with guests, co-workers and the manager.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintain a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment.
- At all times projects a favourable image of the Hotel to the public.
- Assist in the development of the Hotel business plan and ensure an overall understanding of its departmental goals and objectives.
- Attends work on time as scheduled.
- Follows safety and security rules and procedures
Quyền lợi được hưởng
- Competitive salary and benefit package
- Learning and development within Radisson Hotels Group
- Internal Careers Advancement
- Company shuttle bus
- Uniform & duty meals
Yêu cầu công việc
- Minimum two years of experience in the same position in an internationally branded 5-star hotel
- Local market knowledge preferred
- Bachelor’s degree preferred
- Experience managing to brand standards
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- General knowledge of contract laws
- Proficient computer skills including Microsoft Office suite
Yêu cầu hồ sơ
Với lợi thế là một Công ty con của Công ty CP Thực phẩm Liên Việt Xanh - một Công ty nhập khẩu, sản xuất và phân phối các sản phẩm có chất lượng cao, nổi tiếng thế giới, với 2 nhà máy sản xuất sản phẩm thủy hải sản xuất khẩu tại Kiên Giang, một nhà máy chế biến thực phẩm tại Đông Anh, Hà Nội và hệ thống chuỗi các cửa hàng thực phẩm Liên Việt food, Công ty CP Dịch vụ Thực phẩm Việt (VFSS) được thành lập với một sứ mệnh là tạo ra các sản phẩm, dịch vụ có chất lượng, nhằm gia tăng giá trị, lợi ích bền vững cho khách hàng, đối tác và người lao động. Mang trong mình các giá trị cốt lõi: Tiên phong, Sáng tạo, Chuyên nghiệp, Hiệu quả và Sẻ chia, Công ty hướng tới mục tiêu giữ vững vị thế là một trong ba nhà nhập khẩu mực lớn nhất Việt Nam, mở rộng chuỗi giá trị từ con mực với mục tiêu định vị VFSS là nhà nhập khẩu, phân phối và dịch vụ hậu cần tốt nhất, phủ rộng kênh nhất.