Viễn Thông Quốc Tế FPT ★ 1.4

Job Title: Cloud Engineer (Mid-Senior level)

Location: Hanoi or Ho Chi Minh City, Vietnam

Department: Cloud Operations Services (COS) Department

Reports To: Line Manager

JOB OVERVIEW

We are seeking a Senior Cloud Engineer to join our Cloud Operations Services (COS) Department. This role involves managing and operating cloud services, as well as implementing new private cloud platforms for clients using OpenStack and VMware VCF technologies. The Senior Cloud Engineer will act as a technical leader in operations, project delivery, and continuous improvement initiatives.

KEY RESPONSIBILITIES

• Operate, monitor, and maintain customers' OpenStack and VMware VCF environments.
• Lead or support the implementation and deployment of new private cloud platforms for customers, primarily using OpenStack.
• Handle advanced troubleshooting, problem resolution, and escalation management.
• Develop and maintain automation scripts (e.g., Ansible, Terraform, Python/Shell) for deployment and operations.
• Enhance monitoring systems, alerting frameworks, and performance tuning for cloud platforms.
• Support capacity planning, backup, disaster recovery, and system upgrades.
• Collaborate with the COS Manager and Project Teams to meet project and service SLAs.
• Document technical solutions, standard operating procedures (SOPs), and best practices.

REQUIREMENTS

Technical Skills:

• Extensive hands-on experience with OpenStack operations and deployments (Keystone, Nova, Cinder, Neutron, etc.).
• Proficiency in VMware vSphere/VCF operations.
• Strong Linux administration skills (Ubuntu/CentOS/Red Hat).
• Familiarity with IT ticketing systems and service management workflows (e.g., ServiceNow, Jira).
• Advanced scripting and automation skills (Python, Bash, Ansible, Terraform).
• Solid understanding of networking (VLANs, VXLANs, routing, firewalls) and storage systems (Ceph, SAN/NAS).
• Experience with monitoring tools (Zabbix, Prometheus, Grafana).

Experience:

• 3–5 years of experience in cloud infrastructure operations, engineering, or implementation projects.
• Proven experience leading cloud projects or initiatives is a plus.

Certifications (preferred but not mandatory):

• OpenStack certification (e.g., COA)
• VMware certifications (e.g., VCP-DCV)
• Linux or Networking certifications (RHCE, CCNA)

Soft Skills:

• Strong problem-solving skills and ownership mindset.
• Excellent communication skills for internal and customer interactions.
• Ability to document and standardize work processes.

WHAT WE OFFER

• Competitive salary based on skills and experience.
• Various bonuses: 13th-month salary, Tet bonus, travel bonus, and performance-based incentives.
• Annual health check-up and FPT Care insurance.
• Company-sponsored participation in international certification courses (Cisco, Microsoft, Juniper, etc.) up to 100%.
• Annual company trips and employee engagement activities.
• Participation in corporate events and employee experience programs.
• Discounts on FPT Telecom services.
• Standard working hours: Monday to Friday.