ShopBack Việt Nam ★ 4.3

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders . Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

About The Role

We’re looking for a passionate and creative Social Media Associate to manage ShopBack Vietnam’s social media presence and drive brand awareness, engagement, and advocacy. This role plays a key part in amplifying our voice across organic and paid channels, while collaborating closely with internal teams and external creators to make ShopBack a loved and talked-about brand.

Your Journey Ahead

• Influencer Marketing (KOL & Community)
• Build and expand our influencer network, ensuring support for our campaigns.
• Drive influencer outreach and negotiate contracts with talent.
• Craft influencer briefs and provide guidance throughout content creation, ensuring alignment with campaign objectives.
• Social Media Management:
• Pioneer ShopBack’s social media narrative across Facebook, TikTok, Instagram, and our YouTube community.
• Grow followers, amplify organic reach, and cultivate engagement across all owned channels.
• Create platform-native content—static, video, short-form—that sparks conversations and solidifies brand loyalty.
• Experiment with emerging trends, formats, and platforms, transforming ShopBack into a shareable brand.
• Brand Content Strategy for Online & Offline Channels:
• Strategize and execute an Online Paid content plan, delivering high-impact paid ad content across Meta, Google, TikTok, and other media.
• Lend creative support to content production for ATL touchpoints, whenever opportunities arise.
• Other tasks assigned by Manager
  
  
  

Essentials To Succeed

• Bachelor’s Degree in Marketing, Communication, Business or a related field
• 2+ years of hands-on experience with proven track record in managing social media platforms and producing content, including videos and graphics, independently
• Strong understanding of social media trends, virality mechanics, and community growth tactics.
• Creative mindset with a data-driven approach to content performance and optimization.
• Excellent project management, multitasking, and organizational skills in a fast-paced environment.
• Strong written and verbal communication skills, fluent in English.
• Self-motivated, adaptable, and detail-oriented with a positive, solutions-first mindset.
• A team player with a "can't-is-not-an-option" attitude, resourceful, not discouraged by failure or mistakes.
• Demonstrated use of AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
  
  
  

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected] .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.