F-COMMERCE

About GHN:

GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics network. Throughout our journey, marked by unwavering dedication, we have consistently upheld our commitment to providing superb service.

Company Achievements:

• Nationwide delivery network covering every part of Vietnam.
• Processing 17 - 25 million orders monthly.
• Trusted by more than 500,000 online shops.
• Strategic partnerships with leading platforms like Shopee, TikTok, Lazada, and various SMEs.

Responsibilities

• Develop customer development strategies and plans to ensure the achievement of monthly/quarterly targets.
• Manage the team, implement the business plan, and be responsible for the team's business performance.
• Build and develop sustainable customer relationships.
• Implement customer service activities to ensure the quality of committed services and build the reputation and brand of GHN.
• Proactively survey and understand the market situation (promotion programs, competitors' prices) and make appropriate proposals to the management.
• Develop plans and coordinate with the HR department to recruit, train, and evaluate (performance review) the sales staff to ensure a sufficient and qualified team to achieve business goals.
• Analyze and report on business operations and personnel to the Sales Director.

Qualifications

• Graduated from a college or higher with a major in Foreign Trade, International Business, Import/Export, Logistics, or related fields.
• At least 3 years of experience in a Sales/Business Development role in the Logistics industry (mandatory) and at least 1 year in a Management or Supervisory position.
• Understanding of e-commerce, with basic knowledge of Delivery Services and Logistics in Vietnam.
• Good English communication skill is an advantage.
• Proficient in computer skills and MS Office.
• Analytical, synthesizing, and business reporting skills.
• Negotiation and negotiation skills.
• Ability to train, guide, and mentor employees.