La Veranda Resort Phu Quoc

La Veranda Resort Phu Quoc – MGallery

Where every detail tells a story – including yours

Accor’s La Veranda Resort Phu Quoc – MGallery is looking for a detail-oriented and organized Housekeeping Secretary to support the daily administrative operations of our Housekeeping Department.

In this role, you will play an important part in coordinating communication, managing records, and ensuring smooth operations within the department. You will work closely with the Housekeeping Manager and the team to maintain the highest standards of cleanliness and guest satisfaction.

If you are organized, proactive, and enjoy working in a dynamic hospitality environment, we welcome you to join our Heartist team.

Key Responsibilities

1. Provide administrative support to the Housekeeping Manager and the housekeeping team.

2. Prepare and maintain daily housekeeping reports, schedules, and records.

3. Coordinate communication between Housekeeping, Front Office, and other departments.

4. Record and update room status, maintenance requests, and guest requirements.

5. Maintain filing systems and departmental documents.

6. Handle internal correspondence, phone calls, and emails for the department.

7. Assist in preparing reports, inventories, and office supplies for the department.

8. Ensure accurate documentation and timely updates in the system.

• Competitive salary
• Monthly service charge based on revenue
• Full social insurance as per local labor law
• 13th-month salary bonus
• Public holidays and annual leave in accordance with labor regulations
• Professional and international working environment

• Diploma or degree in Hospitality, Administration, or related field.
• Previous experience in administration or hotel operations is an advantage.
• Good English communication skills (spoken and written).
• Proficiency in Microsoft Office (Word, Excel).
• Strong organizational skills and attention to detail.
• Ability to work efficiently in a team environment.