MICROSOFT VIETNAM LLC ★ 4.3

Overview

As a Technical Category Manager (TCM) in Microsoft Devices Global Manufacturing Operation organization, you will play a pivotal role in managing supplier operations, driving manufacturing excellence, and ensuring quality compliance for multiple component categories.

This role blends strategic sourcing, manufacturing engineering, supplier quality leadership, and program management to deliver best in class operations from New Product Introduction (NPI) to Mass Production (MP).

Equal Opportunity Employer: Microsoft is an equal opportunity employer and values diversity and inclusion. We are committed to creating an environment where every employee can thrive and contribute to meaningful impact.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Category & Supplier Leadership
• Develop and execute category strategies, supplier segmentation plans, and performance scorecards.
• Ensure suppliers meet Continuity of Supply (COS) and Clear‑to‑Build (CTB) readiness across all stages.
• Drive localization and manufacturing readiness throughout NPI and MP phases.
• Manufacturing Excellence
• Lead process optimization, automation initiatives, and Industry 4.0 capability development.
• Support NPI builds, production line qualification, and long‑term technical roadmaps.
• Resolve factory issues and deploy sustainable corrective and preventive actions.
• Quality & Compliance
• Champion a zero‑defect culture using Lean, Six Sigma, and structured problem‑solving methodologies.
• Conduct audits, risk assessments, and ensure compliance with APQP, FMEA, and Microsoft quality standards.
• Uphold security, sustainability, and regulatory compliance requirements.
• Supplier Development & Innovation
• Strengthen supplier capabilities through structured gap‑closure and readiness programs, particularly within Vietnam’s ecosystem.
• Benchmark and adapt proven practices from China to suit local factory and supply‑base maturity.
• Promote automation, digital transformation, and AI‑driven quality improvements.
• Cross-Functional Collaboration
• Partner closely with Sourcing, Engineering, Quality, and Tier‑1/Tier‑2 partners for seamless execution.
• Participate in design and technical reviews to influence manufacturability and cost‑quality‑delivery outcomes.
• Demonstrate Microsoft culture in action: Build Trust, Own the Outcome, Work as One, Be the Example, Be Curious, Be Bold.
  
  

Qualifications

Required Qualifications:

• Senior Factory Management Engineer Manager, Factory Management Engineering
• Master's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 4+ years experience in a manufacturing environment /repair
• OR Bachelor's Degree in manufacturing, material, mechanical, electrical, and industrial engineering, or related field AND 5+ years experience in a manufacturing environment/repair
• OR 7+ years of equivalent experience.
• Excellent communication, data‑driven decision‑making, and stakeholder‑influence skills.
• Demonstrated project management and structured problem‑solving capability.
  

Preferred Qualifications

• 10+ years of experience in hardware manufacturing, supplier management, or related fields.
• Solid technical background in factory operations, NPI, and quality management systems.
• Lean/Six Sigma certification.
• Experience with AI‑enabled quality systems, digital manufacturing, and automation.
• Familiarity with Vietnam’s supplier ecosystem and localization strategies.
• Knowledge of ISO 9001, audit methodologies, and compliance frameworks.
  
  

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.