The Secret Côn Đảo

* Duties and Responsibilities:
- To arrive at work on time in the uniform provided, ensuring a neat and tidy appearance according to the employee handbook.
- To have a complete knowledge of the hotel product, services and facilities, food and beverage outlets/promotions, spa, fitness center and ect.
- To develop a close and harmonious working relationship with all hotel departments.
- Attend training sessions/meetings as required.
- To anticipate guest need and handle guest inquiries in a helpful and attentive manner.
- Have a complete knowledge of hotel policy and procedures.
- Report health/safety and security hazards to your supervisor or duty manager.
- Greet and acknowledge guests from at least 2 meters.
- Ensure luggage delivery is efficient per hotel standard
- Ensure all guest luggage is handled in a safe manner.
- Ensure safe lifting practices are followed.
- Ensure foyer, lobby and entrances and surrounding areas are in a spotless condition at all times.
- Check function board daily for correct spelling, dates and layout according to function lists from banquets.
- Assist all guests with luggage, collect and deliver with the minimum of delay.
- Valet park cars in accordance with hotel LSOP, driving license must be current.
- Carry out requests as directed by hotel management.
- Receive, handle and deliver guest messages and faxes in an efficient, timely manner per LSOP.
- Perform other duties as assigned by Chief Concierge & FOM
1. Salary and Allowances/Lương và các chế độ khác
- Full Salary & monthly Service Charge in probation period./100% Lương và tiền dịch vụ trong thời gian thử việc
- Monthly meal allowance./Phụ cấp tiền ăn hàng tháng
- Support to relocation allowance by ranks./Hỗ trợ chi phí nhận việc.
- Home Visit allowance/Phụ cấp về thăm nhà.
2. Benefits/Các chế độ Phúc lợi
- Supported housing staff with full amenities and entertainment area./Hỗ trợ nhà ở nhân viên với đầy đủ trang thiết bị
- Support shuttle bus to Hotel./Xe đưa đón nhân viên
- Support for 2 meals during the work shift./Hỗ trợ 2 bữa ăn trong ca làm việc.
- Uniforms are provided according to Hotel standards./Được cung cấp đồng phục làm việc.
International working environment, join courses of Hotel Standard/Môi trường làm việc quốc tế và được tham gia các khóa học theo tiêu chuẩn Khách sạn.
3. Insurance policy/Chính sách bảo hiểm
- Insurance according to the provisions of Labour law/Được đóng bảo hiểm dựa theo quy định của luật lao động.
24/7 accident insurance/Bảo hiểm tai nạn 24/7