Company Description
GetCourse is a platform that enables over 15000 + experts and companies to create and sell online courses. We are dedicated to helping entrepreneurs scale their businesses, with every fifth online school on GetCourse earning more than $15k per month. Our product offerings include a course builder, CRM, landing page and website builder, process automation, webinars, payment gateways, and more.
Role Description
This is a full-time hybrid role for a Customer Support Specialist at GetCourse in Vietnam, with flexibility for remote work. The Customer Support Specialist will be responsible for providing customer support, ensuring customer satisfaction, and offering technical support to users. Daily tasks may include troubleshooting, resolving customer issues, and analyzing support trends.
Qualifications
- Customer Support and Technical Support skills
- Interpersonal Skills and Customer Satisfaction skills
- Analytical Skills
- Experience in customer service or support roles
- Experience in SaaS business is a huge plus
- Ability to empathize with customers and address their needs effectively
- Strong communication skills, both verbal and written
Our hiring process usually consists of one test and two interviews. All our employees work remotely and get a full onboarding and 1-month training over the product.
Viện Thẩm mỹ Quốc tế CCI Beauty Center được thành lập vào tháng 3 năm 2016 với định vị “Gói trọn tinh hoa trong từng sản phẩm dịch vụ thẩm mỹ - dẫn đầu xu hướng làm đẹp trong khu vực.
Với mục tiêu nâng cao chất lượng hàng ngày, hàng giờ nhằm mang đến vẻ đẹp cho hoàn mỹ cho khách hàng, Viện Thẩm mỹ Quốc tế CCI Beauty luôn tìm kiếm những đồng nghiệp nhiệt huyết, yêu sự sáng tạo, đam mê sự đổi mới để tham gia đồng hành cùng chúng tôi.