Westcoast International

We are an AI Fintech company specializing in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in our markets. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do, and agility in execution.

We place great importance on doing what is right, what is best, and what is innovative. And we seek people to champion these values and beliefs as we grow. We are looking for 2 exceptional Product Managers for the Credit Card business. Come join our team if you are smart, driven, and want to make a difference in the world with the most advanced and fascinating technology. We can satisfy your desire to explore new territory and give you the runway to make big impacts.

How You Will Make An Impact In This Role

As a User Growth Associate/AM (Drop-off Optimization) at Trusting Social, you will be a dynamic person who will drive our online channel strategies, focusing on converting drop-off leads into active credit card users (TPBank EVO Credit card). This role requires a sales-oriented individual who deeply understands the digital user journey. The ideal candidate will have a keen sense of timing and messaging to effectively engage and convert users.

What you will do

• Lead Conversion Strategy:
• Develop and implement strategies to convert drop-off leads into active credit card users.
• Utilize telesales vendors and automated tools to engage potential customers.
• Digital User Journey Optimization:
• Analyze user journeys to identify drop-off points and opportunities for engagement.
• Design and implement targeted campaigns to reengage users at critical touchpoints.
• Sales and Engagement:
• Collaborate with telesales teams of vendors to ensure effective communication and conversion techniques.
• Collaborate with AGI Product Team to develop AI-driven tools and features to enhance user engagement and conversion rates.
• Promotional Campaigns:
• Design promotions and incentives to encourage credit card sign-ups.
• Monitor and analyze campaign performance, adjusting strategies as needed.
• Cross-Functional Collaboration:
• Work closely with product, marketing, and data analytics teams to align growth strategies.
• Provide insights and recommendations based on data-driven analysis.
  

What you will need to have

• 2+ years of experience in user growth, digital marketing, or sales, preferably in the fintech or financial services industry.
• Strong understanding of the digital user journey and B2B2C models.
• Excellent communication and persuasion skills, with a sales-oriented mindset; Good teamwork skills, stakeholder management, progressive, dedicated and result-oriented.
• Experience with telesales operations and automated engagement tools is a plus.
• Ability to analyze data and derive actionable insights; creative thinker with a strategic mindset and problem-solving abilities.
• Familiarity with AI-driven engagement tools is a plus.
• Embraces change and adapts to new initiatives/directions with flexibility.
  
  

What you will get

Join Our Team And Enjoy

• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team-building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets
  
  

At Trusting Social, we deeply espouse the values of ownership, integrity, and agility in execution. We believe in doing what is right, what is best, and what is innovative. If you share our values and beliefs, we invite you to join us on our journey to deliver financial access at an unprecedented scale.

About Us

Trusting Social, an AI Fintech pioneer, assessed 1bn consumers across 4 countries, revolutionizing credit access. Our unwavering commitment to consumer data rights drives our journey to provide 100 million credit lines in emerging markets. With AI & Big Data, we aim to deliver unprecedented financial access. As audacious problem solvers, we champion ownership, integrity, and innovation. Join us if you're driven to impact society, embracing advanced technology to make a difference. We offer a platform for exploration and impactful contributions. If you're ready to innovate and drive change, come be a part of our team.

For more information about us please visit our website

https://trustingsocial.com