Việc làm Clover Brand Consultancy

Cập nhật 11/12/2024 15:41
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Clover Brand Consultancy
KAM Tiktok
Clover Brand Consultancy
12 việc làm 11 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 29/08/2024
Hạn nộp hồ sơ: 25/02/2025
Hình thức: FULL_TIME
Kinh nghiệm: 1 - 2 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành

Company Description

About KakaOnline: KakaOnline is focused on helping businesses and sellers in Vietnam thrive in the E-commerce Market by providing practical solutions for store operation and optimization. The company aims to enhance business efficiency on various E-commerce platforms such as Shopee, Lazada, and TikTok Shop.


Role Description

This is a full-time role for a KAM TikTok at KakaOnline.vn in District 7. Key Account Manager is responsible for empowering and guiding sellers to achieve their business objectives on the TikTok platform. They will serve as a trusted advisor, providing strategic guidance, performance insights, and operational support to help sellers maximize their sales and grow their presence on TikTok.


Essential Functions:

- Seller Onboarding and Enablement:

  • Guide new sellers through the TikTok onboarding process, ensuring they understand platform policies, tools, and best practices.
  • Provide training and resources to help sellers optimize their product listings, content creation, and advertising strategies.

- Performance Management:

  • Monitor seller performance metrics and identify areas for improvement.
  • Conduct regular performance reviews with sellers, offering actionable insights and recommendations.
  • Collaborate with sellers to develop and implement strategies to increase sales, engagement, and follower growth.

- Operational Support:

  • Troubleshoot seller issues and provide timely solutions.
  • Assist sellers with navigating TikTok's platform features and tools.
  • Escalate complex issues to internal teams as needed.

- Relationship Building:

  • Build and maintain strong relationships with assigned sellers.
  • Serve as a trusted advisor and advocate for sellers within TikTok.
  • Foster a positive and collaborative working environment.

- Product Knowledge:

  • Stay up-to-date on TikTok's seller tools, policies, and best practices.
  • Understand the competitive landscape and emerging trends in e-commerce.
  • Share product feedback and insights with internal teams.

- Competencies:

  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Passion for helping businesses succeed
  • Proactive and solutions-oriented
  • Ability to work independently and as part of a team

- Required Education and Experience:

  • Bachelor's degree in business, marketing, or a related field
  • 1+ years of experience in account management, customer success, or a similar role
  • Proven track record of helping clients achieve their goals
  • Strong understanding of e-commerce and social media platforms

- Preferred Education and Experience:

  • Experience working with sellers or small businesses
  • Knowledge of the TikTok platform and its seller tools
  • Familiarity with the Vietnamese market and culture

- Additional Eligibility Qualifications:

  • Fluency in Vietnamese and English
Khu vực
Báo cáo

Clover Brand Consultancy
Clover Brand Consultancy Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
36 Đường Số 31C, P. An Phú, Quận 2, TP. HCM

Clover Brand Consultancy là đơn vị đi đầu trong việc cung cấp các giải pháp chiến lược truyền thông chuyên biệt Định vị/Tái định vị , Xây dựng chiến lược Marketing, truyền thông thương hiệu và đẩy mạnh hoạt động kinh doanh tại thị trường Việt Nam.

Hơn cả Digital Marketing Agency, chúng tôi tự hào là số ít đơn vị có khả năng Tư vấn chiến lược truyền thông cho các doanh nghiệp tại Thị trường Việt Nam.

 

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